Our Typical Operating Procedures
To start with, once you contact us, you will be connected with one of our very own Lake County centered despatchers, our gutter cleaning despatchers have many years of working experience in the industry and provide professional support & service.
We are going to measure your household using satellite images and having a brief talk together with you on the condition of the rain gutters and details on when they were previously cleaned.
With this particular information we are able to provide you with a fixed-price cost for gutter & downspout cleaning and also cleaning any clutter or leaves from the rooftop.
You will get a duplicate of the bid & full records by email soon after the call, this shows exactly what we will undertake, when we are going to do it, and exactly how much it will cost
We have a staff specialized on work schedules and timelines, they will ensure that our work are performed immediately, they are responsible of the paths the gutter cleaners take on, so, their task is find the best path to the necessary locations in order to save time and use the most effective route, by doing this, not just gas cost is saved but provides to you effective cost.
Our team will phone you 24 hours before the cleaning service start off the job and will give you an time gap for our specialist team appears, although many of our jobs are carried out when the customer is not in the house
Right after arrival the cleaner is going to introduce himself to you and, if you are home and have the time, walk around the property with you to show you troublesome areas.
We will take photos of the major of the working area before we start with the task.
We begin with the roof, cleaning it down of leaves, debris and shingle grit, we utilize a blower to accomplish this, as well as use shovels to grab large bundles of leaves.
When the rooftop is cleaned out, we will clear away dirt and fallen leaves from your gutter utilizing collecting tools & trowels. All of the debris is properly packaged up while we work. Absolutely nothing gets tossed on the floor or left behind on the roofing.
Following the roof & rain gutters are cleared and cleaned out, we proceed inspecting the downpipes. We have special tools to employ for the cleaning & clearing up of all of these. Frequently blockages can be invisible and unseen. We clear all these blockages for you.
We will send an e-mail with photos of all of the spots which were cleaned out as soon as the work is completed.
We also issue our invoices & receipts through email and you could opt to pay us by cheque, bank transfer, cash, or payment link in safe e-mail, - also you can pay by credit card on the telephone if that suits you
We call each of our clients following the job has been carried out to make certain that job was undertaken to the very high benchmarks expected from us
Because we are perfectionists and execute our cleaning work to accurate benchmarks, we're more comfortable offering a 45-day no clog guarantee.
