Our Typical Working Procedures
Firstly, when you call us, you'll be connected with one of our very own Polk County centered despatchers, our gutter cleaning despatchers have several years of practical experience in the business and offer expert guidance and assistance.
We're going to take a look at your home using satellite imagery and having a brief discussion together with you on the condition of the gutters and information on when these were last cleaned.
Using this details we could provide a fixed-price cost for rain gutter and downspout cleaning and also cleaning any kind of debris or perhaps leaves from the roof structure.
Following your telephone call you will get an email along with full written paperwork. We will affirm the cost provided over the phone along with the bid, explaining the break-down of cost, precisely what work is going to be carried out and when we can carry out the job.
We have a staff specialized on work schedules & timelines, they make sure that our work are carried out promptly, they are responsible of the routes the gutter cleaners take on, so, their task is find the ideal route to the necessary locations in order to save time & take the best route, by doing this, not only fuel cost is actually saved but provides to you efficient cost.
They will contact you 24 hours just before your job is due to start out and they will provide you with an arrival time frame for our specialist to visit.
Be confident that when for any reason this varies, you're going to be notified beforehand, helping you save the wait around, however, the most of our works are finished when the customer is not in the house.
The cleaning personal will always, without exception, introduce himself to you, and if you are available, they'll request to you be guided around the residence and explain any problem he could spot.
Prior to starting on the cleaning, photos are taken of the key areas that'll be worked on.
The project starts at the roof structure, clearing all the remains of leaves, dust and gravel. For this task, we utilize a blower as key tool, among the other equipment we could mention scoops to collect huge heaps of leaves
When the roof is cleaned, we will take away dirt and leaves from the rain gutter utilizing scooping tools & trowels. All of the clutter is properly bagged up while we do the job. Absolutely nothing gets tossed on the floor or left behind on the rooftop.
Now, with the gutters totally cleaned out, we turn to examine the condition of your downpipes, to find out whether they're totally free of blockages and full clear, our staff is full equipped with the right tools to clear out blockages that could be a problem for the water to flow, also, we are capable of identify blockages that might not be obvious or visible at the initial look
As soon as the work is all done we will take photographs of all the work done and also will present all these with you by e-mail. You will then be able to view the before and after work.
Additionally, you will get receipts and invoicesby email so that you can pay off by cash, secure e-mail payment url, bank transfer, or check. If you prefer, you can also pay over the telephone with a credit card.
We call all of our customers after the job has been carried out to make sure that the job was accomplished to the highest standards anticipated of us
Because we are perfectionists & perform our cleaning work to accurate benchmarks, we are more comfortable providing a 45-days no clog guarantee.
