Our Typical Operating Processes
Contact us and you will be connected with one of our local Lake County despatchers who has plenty of experience and will be able to offer expert assistance.
We're going to assess your house utilizing satellite images and having a quick discussion together with you on the condition of your rain gutters and details on when these were previously cleaned.
Using this details we are going to provide a price personalized to you to clean up your gutters & downspouts and when achievable we are going to clean the leaves & rubble from your rooftop.
You will get a duplicate of the bid with all of the paperwork towards the end of the call and this will validate exactly what we are going to carry out, when we are going to get it done & exactly how much it will cost.
We have a team specialized on schedules & timelines, they make sure that our work are executed promptly, they are accountable of the paths the gutter cleaners take, so, their job is locate the best route to the necessary locations to save time and use the most efficient route, with this, not just gas cost is saved but gives to you efficient cost.
You will receive a phone call 24 hours ahead of the scheduled job to give you a window of arrival when the professional is going to be there.
Upon arrival the cleaning specialist is going to introduce himself to you &, when you are home and have the time, walk around the property or home with you to tell you trouble spots.
We will take photographs of the major of the working spot before we begin with the task.
The roofing is cleaned of debris, roofing shingle grit and fallen leaves to begin with, using an electrical blower as well as a scoop to gather big leaf heaps.
With all the roof structure thoroughly clean & clear, we move to the rain gutter, taking away leaves and dirt with trowels and scooping tools, we bag up all of this dirt as we clean up it, we don't leave it on your roofing or drop it to the ground below - we work to the top benchmarks of cleaning
With all the gutters totally clear we proceed to the downspouts, examining that they're totally free and clear of blockages, we bring tools & special equipment to clear any kind of blockages that might be there, we can also identify blockages that might not be obvious at first look.
After the work is done, we will take photos of it & email them to you.
Additionally, you will receive by e-mail, an invoice & receipt for the work completed. There are several ways to pay. You may pay by card over the phone if you prefer or you could click the payment link in the email message, by bank transfer, by check or by hard cash.
After all is completed, we contact our clients and always check their point of view of the work in order to be sure that the task was finished as expected and with the high quality we offer
