Exactly How Our Process Works
First off, the minute you make your very first call, you will end up connected to one of our very own dispatchers positioned in Orange County. Our dispatchers possess several years of experience in gutter cleaning and will give you the best help & assistance.
We're going to examine your house utilizing satellite imagery and having a brief conversation together with you relating to the condition of the gutters and when they were previously cleaned out.
Using this details, we will give you a fixed price invoice to clean your gutters and clearing your downspouts, and if probable, additionally cleaning the leaves and rubble from the roof structure.
Following the call you will get an email along with full written documentation. We're going to affirm the cost provided over the phone and the bid, outlining the break-down of price, precisely what job will be performed and when we are going to do the job.
Our appointment scheduling team who has the responsibility to ensure our jobs are done punctually, they're responsible for figuring out the very best paths for our gutter cleaners in order to show up at the jobs within the most time & distance efficient path, saving fuel and time driving permits us to provide you with the greatest value.
Our team will contact you 24 hours before the cleaning services start off the work and can give you an time space for our technician team appears, although a lot of our jobs are carried out when the client is not house
The cleaning personal will, without exception, introduce himself to you personally, so if you're available, they'll request to you personally be taken around the property or home & express any problem he could possibly identify.
Before the beginning of the job we take pictures of the gutters as well as roof and of the task about to be handled.
The work begins at the roof, cleaning all the remains of leaves, debris & stones. To do this task, we use a blower as key device, among the other equipment we could mention shovels to pick up huge bundles of fallen leaves
Our gutter cleaning specialists do the job with highest standards of cleanliness during the work. They're going to next commence clearing the rain gutters using scooping equipment and bag up as they clean up, meaning no mess is left on the ground to eliminate later or have blow away.
After the roof and gutters are cleaned & cleared, we start inspecting the downspouts. We have got special tools to utilize for the cleaning and clearing up of them. Very often obstructions could be undetected and hidden. We clean up these obstructions for you personally.
Once the job is done, we take photos of it & email them to you personally.
Additionally by email, we send our invoices for the service cost, for payments method, our company offers you diverse options, as cash, check, bank transfer, or payment url through a risk-free e-mail, additionally, you can utilize your cell phone to pay out by visa or mastercard
You will get a phone call from us following the job has been completed to make certain you are content with the work and that the task was done towards the high standards that we promise.
At Ken's Gutters, we are perfectionists and therefore are happy to give each and every client a 45 day assurance.
We will come back to your property, without hassle, & remedy any concerns when we have not surpassed your expectations.
