Precisely How Our Process Works
First of all, when you contact us, you will be in touch with one of our very own Lake County based despatchers, our rain gutter cleaning despatchers have years of working experience in the business and provide expert help & services.
We are going to examine your home using satellite imagery and having a brief conversation with you relating to the condition of your rain gutters and details on when they were last cleaned out.
A fixed price will be presented to you personally for the cleaning of your roofing whenever possible & clearance & cleaning of your rain gutters & downspouts all-around your property.
You will receive a duplicate of the bid & full records by e-mail soon after the call, this shows precisely what we are going to carry out, when we will perform it, and just how much it will cost
Our scheduling staff who has the obligation to make certain all of our jobs are carried out promptly, they're in command of working out the right routes for our gutter cleaners so they can show up at the tasks within the most time and distance-efficient route, conserving gas & time driving permits us to give you the greatest value.
They're going to contact you 24 hours just before your work is due to begin and they will provide you an arrival window for our specialist to visit.
The cleaning specialist will always introduce himself to you personally on arrival, and when you've time, we are going to walk across the property with you and you can indicate any trouble spots.
Right before we start, we take pictures of all the key regions we will be doing work in.
The project commences on the roofing, cleaning all of the remains of leaves, debris & tiny rocks. For this job, we make use of a blower as main device, among the list of other equipment we could mention scoops to pick up huge bunches of fallen leaves
As soon as the roof is cleaned, we will clear away dirt and fallen leaves from the gutter using scooping tools and trowels. All of the debris is neatly bagged up as we work. Nothing gets thrown on the floor or left behind on the roofing.
Right after the roofing and rain gutters are cleared & cleaned, we start checking the downpipes. We have specialized equipment to employ for the cleaning and clearing of all of these. Quite often obstructions could be undetectable & unseen. We clear out all these blockages for you.
Once the job is complete, we will take images of it and e-mail them to you.
You will also receive by email, a bill and invoice for the work carried out. There are lots of approaches to pay. You can pay by credit card over the telephone if you'd like or you could click the payment link inside the email, by bank transfer, by cheque or by cash.
We contact all of our customers right after the work has been carried out to ensure that the work was completed to the high standards expected of us
Because we are perfectionists & perform our cleaning to accurate standards, we are more comfortable offering a 45-days no block guarantee.
