Our Procedure
Firstly, when you contact us, you will be in touch with one of our Orange County centered despatchers, our gutter cleaning despatchers possess years of practical experience in the business and provide expert guidance & service.
Then we will look at your house utilizing satellite images and speak with you when they had been last cleaned out, along with the condition of the rain gutters.
With this details we could offer you a fixed-price charge for gutter and downspout cleaning as well as cleaning up any kind of clutter or perhaps leaves and twigs off the roof structure.
Following the call you will get an e-mail with complete written paperwork. We will affirm the cost given over the phone and the bid, describing the break-down of price, exactly what job will be carried out and when we can carry out the job.
Our appointment scheduling team will likely have earlier worked the ideal route for our cleaners, so they can easily reach the job quickly and most cost efficient which will allows us to give you the top services and very best cost saving on gasoline & time.
Our team will call you 24 hours before the cleaning services start the work and will provide you a time space for our professional team appears, although many of our tasks are carried out when the client is not in the house
The cleaning professional will, with no exception, introduce himself to you, and if you are available, they are going to ask to you personally be guided across the residence & talk about any problem that he could identify.
We will take pictures of the key working area just before we commence with the task.
We will first make use of the foliage blower to clean up dust & fallen leaves from the roofing so this all removed prior to cleaning the rain gutters. All fallen leaves are going to be collected with the shovels & parcelled up.
For high quality benchmarks, after the complete cleaning and clear of your homes roof, we turn to the rain gutter, cleaning leaves/twigs & dirt from it utilizing specific tools such as trowels and collection tools, we put all of this in bags since we thoroughly clean the work area, then, we're going to take those sacks with us so you don't really need to deal with them
Right now, with all the rain gutters totally cleaned out, we turn to check the condition of the downspouts, to see if they're free of blockages & full clear, our staff is well equipped with the proper tools to eliminate blockages that may well be a problem for the water to move, furthermore, we're capable to locate obstacles that might not be apparent or visible at the initial look
Once done we take pictures of the completed work and show all those with you through email message.
Also by email, we send our invoices for the service charge, for payments process, we provide you different choices, as cheque, hard cash, bank transfer, or payment url via a risk-free e-mail, additionally, you could use your phone to pay out by credit card
You will receive a phone call from our company soon after the work has been finished to be sure you are content with the work and that the job was done towards the high standards that we guarantee.
At Ken's Gutters, we're perfectionists and so are very happy to offer every client a 45-day promise.
