Our Standard Operating Procedures
First off, as soon as you do make your very first call, you will be connected to one of our very own dispatchers located in Citrus County. Our dispatchers have got many years of practical experience in gutter cleaning service and will give you the best help and assistance.
We are going to examine your household utilizing satellite images and having a short discussion together with you on the condition of the rain gutters and details on when they were last cleaned out.
Using this details we will give you a price customized to you personally to clean out your rain gutters & downpipes and when achievable we will clean the leaves and debris out of your roofing.
Following the call you will receive an e-mail along with complete written documentation. We're going to confirm the price provided over the phone along with the bid, describing the break-down of cost, what job is going to be undertaken and when we are going to do the job.
We've got a team specialized on schedules & timelines, they make sure that our work are executed immediately, they are responsible of the paths the gutter cleaners take on, so, their task is locate the best path to the needed places to save lots of time and use the most efficient route, with this, not just fuel cost is saved but provides to you effective cost.
You will get a call 24 hours before the scheduled task to provide you a window of arrival when the professional is going to be there.
The cleaning professional will always, with no exception, introduce himself to you personally, and if you are available, they're going to ask to you personally be taken all around the property and describe any problem he may detect.
Right before we start, we just take photographs of all of the major places we are going to be working in.
The job commences on the roofing, cleaning up all of the remains of fallen leaves, debris & tiny rocks. For this process, we utilize a blower as primary tool, amongst the various other equipment we can mention scoops to pick up huge bunches of fallen leaves
Our gutter cleaning specialists do the job with highest benchmarks of cleanliness during the work. They are going to next commence cleaning the rain gutters utilizing scooping tools & bag up as they clean up, meaning hardly any clutter is left behind on to the ground to clear up later and have blow away.
Now, with the gutters totally cleaned out, we turn to check the state of the downpipes, to find out if they are free of obstructions and 100 % clear, our team is fully equipped with the right tools to eliminate blockages that could be a problem for the rain water to move, in addition, we are able to locate obstacles that may well not be noticeable or visible at first look
We're going to send an email with pictures of all the spaces which were cleaned out once the job is completed.
Additionally, you will get by email, an invoice & receipt for the work carried out. There are many approaches to pay. You can pay by card over the phone if you wish or you can choose the payment url inside the email message, by bank transfer, by check or by cash.
You will get a phone call from us after the job has been concluded to ensure you are happy with the work and also that the job was completed to the highest standards which we guarantee.
Should our job not really meet up with & surpass your expectations, we are going to show up at your house in Hernando Beach to treat the problem without any hassle.
