Our Procedure
First of all, the moment you make your first call, you'll be connected to one of our very own dispatchers positioned in Hillsborough County. Our dispatchers have got many years of experience in gutter cleaning service and can provide you with the best guidance and assistance.
We're going to determine together with you the previous time your gutters were cleaned and utilizing satellite imagery we can examine and access your house.
Using this information we will provide a price customized for your requirements to clean out your gutters & downspouts and if possible we will clean up the leaves and clutter from the roofing.
Following your phone call you will get an e-mail with full written paperwork. We will affirm the cost provided over the telephone and the bid, outlining the break-down of price, precisely what work is going to be performed and when we can complete the task.
All our tasks are completed rapidly because of our experienced appointment scheduling staff who will identify the right route for the gutter cleaner so they can work the most distance-efficient and time-efficient route. This will save driving time & fuel so we can pass along the value savings to our customers.
Our team will contact you 24 hours prior to the cleaning service start the job and can provide you with a time gap for our professional team appears, although a lot of our tasks are carried out when the client isn't house
The cleaning service professional will always, without exception, introduce himself to you, and if you are readily available, they're going to ask to you personally be guided across the property and describe any issue that he could possibly detect.
Just before we start, we take pictures of all of the main areas we are going to be working in.
The task starts at the roofing, clearing all of the remains of fallen leaves, dust & tiny rocks. To do this task, we make use of a blower as main tool, among the other tools we could mention shovels to pick up large heaps of fallen leaves
Our gutter cleaners do the job with high standards of cleanliness during the job. They will next begin cleaning the rain gutters using scooping tools & bag up as they clean up, which means absolutely no clutter is left on to the ground to remove later and have blow aside.
With all the gutters all clear we go to the downspouts, examining that they are totally free and clear of blockages, we have tools and special equipment to clean any blockages that may be there, we will also identify obstructions that may well not be obvious at initial look.
Once the work is done, we will take images of it & e-mail them to you personally.
You will additionally receive invoicesby email so that you can pay out by hard cash, safe e-mail payment link, bank transfer, or check. If you like, you may also pay over the phone with a visa or mastercard.
You will get a phone call from us right after work was completed to make certain you are pleased with the work and that the task was completed to the highest standards that we promise.
At Ken's Gutters, we're perfectionists and so are very happy to give every customer a 45-day assurance.
If you aren't satisfied for whatever reason, we are going to gladly come back and remedy the matter.
Our service package provides regular scheduled clearing of rain gutters and downspouts to help keep your home protected. We are going to visit 2-4 times per year depending on your gutter style & roof type and also what sorts of trees are surrounding the home.
