Our Standard Operating Procedures
To start with, once you call us, you will be connected with one of our very own Santa Rosa County centered despatchers, our rain gutter cleaning despatchers have got several years of practical experience in the industry and offer expert help & service.
We utilize satellite imagery to evaluate your residence & explore when your gutters were previously cleaned and just what condition they're in at present.
A set price will be given to you personally for the cleaning of the roof whenever possible and clearance & cleaning of your gutters & downpipes all-around the house.
You will get a duplicate of this bid & full documentation by email immediately following the phone call, this confirms just what we will undertake, when we are going to do it, and exactly how much it will cost you
Our jobs are completed rapidly thanks to our knowledgeable scheduling staff who will identify the right route for our gutter cleaner to allow them to work the most time-efficient and distance-efficient path. This saves driving time & gas so that we can pass on the value savings to our customers.
Our gutter cleaning professional will call you 24 hours before your job start day and will inform you their arrival time.
Be assured that when for any reason this alters, you will be alerted ahead of time, helping you save the wait, nevertheless, the majority of our jobs are executed when the customer isn't at home.
The cleaning service personal will always, without exception, introduce himself to you, and if you are available, they will request to you personally be guided all around the residence and explain any issue he could spot.
Before commencing on the cleaning work, photographs are taken of your important areas that are going to be worked on.
We will then first make use of the foliage blower to clean up debris and leaves from the roof structure so this all removed just before cleansing the gutters. All fallen leaves are going to be collected with the scoops and packaged up.
When the roof structure thoroughly clean & clear, we proceed to the rain gutter, getting rid of leaves and debris with trowels & scooping tools, we bag up all this dirt when we clear away it, we don't let it sit on your roof structure or throw it to the ground below - we get the job done to the highest benchmarks of cleanliness
The next stage is checking out your downspouts and making sure there are no clogs or obstructions. We utilize special equipment and tools to address obstructions and then we could also discover obstructions which are not necessarily noticeable initially.
As soon as the work is done, we take photos of it & send them an email to you.
You will also receive by e-mail, an invoice & receipt for the work carried out. There are various ways to pay. You can pay by credit card on the phone if you wish or you may click the payment url within the email message, by bank transfer, by check or by hard cash.
As soon as all work is completed, we call our customers and check out their point of view of the job to make sure that the task was done as expected and with the highest quality we offer
Our service package delivers routine scheduled clearing of rain gutters and downspouts to help keep your household protected. We will visit 2-4 times every year according to your rain gutter layout and roof type along with what sorts of trees are actually near your household.
