Our Procedure
To begin with, the moment you make the first call, you will end up connected with one of our dispatchers positioned in Pinellas County. Our dispatchers possess several years of experience in gutter cleaning and can give you the very best guidance and services.
We're going to assess your home using satellite imagery and having a brief discussion with you relating to the condition of the rain gutters and information on when they were previously cleaned out.
A set price will be given to you personally for the cleaning of the roofing whenever possible & clearance & cleaning of the gutters & downpipes all-around your home.
You will get a copy of the bid with all of the documentation right at the end of your call and this will confirm exactly what we will do, when we're gonna do it & the amount it's going to cost you.
All of our tasks are performed quickly thanks to our experienced appointment scheduling team who'll discover the very best route for the gutter cleaner so they can work out probably the most time-efficient and distance-efficient path. This will save driving time and gas so we could pass along the cost savings to the customers.
Our team will call you 24 hours before the cleaning service start off the work and will give you a time gap for our professional team appears, although many of our tasks are completed when the customer isn't home
Immediately after arrival the cleaning specialist is going to introduce himself to you personally and, if you're home and also have the time, walk across the property together with you to tell you trouble spots.
Before the beginning of the work we take photos of your rain gutters and roof structure and of the task about to be handled.
The task starts at the roofing, cleaning up all of the remains of fallen leaves, dirt and gravel. To do this task, we use a blower as primary tool, among the other equipment we could mention scoops to pick up large bunches of fallen leaves
Our gutter cleaning specialists do the job with highest benchmarks of cleanliness during the job. They are going to next start off clearing the gutters using scooping tools and bag up as they clean up, this means hardly any mess is left on to the ground to clean up later or have blow away.
Now, with all the rain gutters all cleaned, we proceed to inspect the condition of your downpipes, to determine if they are totally free of obstructions and full clear, our team is well equipped with the right tools to remove obstacles that could be a problem for the water to pass, also, we are able to locate obstructions that might not be noticeable or visible at the initial look
Once completed we take photographs of the finished job & show those with you by email message.
You will also receive by e-mail, a bill & invoice of the work performed. There are numerous ways to pay off. You may pay by card on the telephone if you prefer or you can click on the payment link inside the e-mail, by bank transfer, by cheque or by hard cash.
After all is completed, we get in touch with our customers and check their thoughts and opinions of the job to be sure that the task was carried out as expected and also the best quality we offer
We will return to your home, with no hassle, & remedy any kind of concerns if we haven't exceeded your anticipations.
At Ken's Gutters, we're perfectionists and therefore are pleased to give every client a 45-day guarantee.
Our service package features regular planned cleaning of rain gutters and downspouts to keep the house protected. We will visit 2-4 times every year depending on your gutter layout and rooftop type along with what types of trees are bordering your property.
