Our Standard Operating Processes
Call us and you'll be connected with one of our own neighborhood Hillsborough County despatchers that has lots of practical experience and will also be competent to provide expert assistance.
We will examine your residence using satellite images and having a quick conversation together with you about the condition of your gutters and details on when these were last cleaned.
Using this details we could provide you with a fixed-price charge for rain gutter and downpipe cleaning as well as cleaning up any kind of debris or perhaps leaves off the roofing.
You will receive a duplicate of this bid & full documentation by email immediately following the phone call, this confirms just what we're going to undertake, when we will do it, and just how much it'll cost you
Our appointment scheduling team who has got the duty to make sure that our jobs are completed quickly, they happen to be in charge of working out the very best paths for our gutter cleaners to allow them to be present at the tasks within the most time & distance efficient path, saving fuel & time driving allows us to give you the greatest value.
They're going to call you 24 hours just before your job is due to start out and they'll provide you with an arrival window for our technician to attend.
Quite often our jobs are done while the customer has gone out since we are only working on the outdoors of the house. However if you are staying in for us we will call you if for whatever reason if the timing changes.
The cleaning specialist will introduce himself to you personally on arrival, and if you've time, we will walk around your property along with you and you may mention any trouble areas.
Before commencing on the cleaning, pictures are taken of the major areas that'll be worked on.
The rooftop is cleaned of dirt, shingle grit and leaves to start with, utilizing an electric blower and a scoop to collect large leaf heaps.
All of our gutter cleaning specialists work with high standards of cleanliness during the job. They are going to next begin clearing the rain gutters utilizing scooping tools & bag up while they clear, this means absolutely no clutter is left on to the ground to eliminate later or have blow away.
Right now, with all the rain gutters all cleaned, we turn to examine the state of your downspouts, to determine if they're clear of blockages & 100 % clear, our company is full equipped with the right tools to eliminate blockages that may well be a problem for the rain water to flow, furthermore, we are capable to identify blockages that might not be noticeable or visible at the initial look
When the work is all done we take photographs of all the work done and also will present all these with you through e-mail. You will subsequently be able to observe the before and after.
Also by email, we deliver our bills for the service charge, for payments process, our company offers you different choices, as check, cash, bank transfer, or payment link via a secure e-mail, also, you could use your cell phone to pay by visa or mastercard
We call up each of our customers following the job has been finished to make sure that the job was carried out to the high standards anticipated of us
Should our work not meet up with & surpass your expectations, we will show up at your property in Hamners W E Skipper Road Heights to remedy the issue with no fuss.
Our service plan provides regular scheduled cleaning of rain gutters & downpipes to maintain the house protected. We are going to visit 2 to 4 times a year based upon your rain gutter layout and roof structure type as well as what sorts of trees are actually around your household.
