Our Method
Contact us and you will be connected with one of the neighborhood Polk County despatchers that has lots of practical experience and will be able to offer expert guidance.
We will measure your household using satellite images and having a quick talk together with you about the condition of the rain gutters and information on when they were previously cleaned out.
Using this details we will give you a price personalized for your requirements to clean your rain gutters & downspouts and if possible we are going to clear the leaves & rubble from your roof structure.
Following the telephone call you will receive an e-mail with full written paperwork. We will confirm the price given over the telephone and the bid, detailing the break-down of charge, precisely what work will be carried out and when we can get the job done.
Our appointment scheduling staff who has got the obligation to make sure our jobs are carried out punctually, they're in command of figuring out the very best routes for our gutter cleaners so they can show up at the tasks in the most time & distance efficient route, saving fuel & time driving permits us to provide you with the best value.
You will receive a call 24 hours prior to the scheduled job to provide you with a window of arrival when the technician will be there.
The cleaning personal will, without exception, introduce himself to you, and if you are readily available, they're going to ask to you be taken all around the property or home & talk about any issue that he could identify.
Prior to the beginning of the project we will take pictures of your rain gutters and roofing and of the task about to be done.
We start with the roof, cleaning up it down of leaves, debris & shingle grit, we make use of a blower to achieve this, as well as make use of scoops to grab large heaps of fallen leaves.
When the roof structure is cleaned, we will get rid of debris and fallen leaves from your rain gutter utilizing scooping tools & trowels. All of the debris is nicely bagged up while we do the job. Absolutely nothing gets thrown on the floor or left on the rooftop.
Now, with the gutters totally cleaned, we turn to check the condition of the downpipes, to determine if they are clear of obstructions and 100 % clear, our staff is full equipped with the appropriate tools to eliminate obstacles that may well be a problem for the water to pass, in addition, we're capable of locate blockages that might not be noticeable or visible at the initial look
Once complete we take pictures of our carried out job and show all those with you by email message.
Additionally, you will get billsby email so you can pay out by cash, secure e-mail payment url, check, or bank transfer. If you like, you can even pay over the phone using a card.
We always call up our clients after completion of the job to ensure they're very pleased with the highest standards we attempt to offer.
At Ken's Gutters, we're perfectionists and therefore are very happy to provide every customer a 45-days promise.
Should our job not really meet & exceed your expectations, we are going to show up at your property in Hallam Estates to treat the problem with no hassle.
