Exactly How Our Process Works
To begin with, the minute you make the first call, you will end up connected to one of our dispatchers located in Lake County. Our dispatchers possess years of practical experience in gutter cleaning and will give you the very best help & assistance.
We are going to assess your home using satellite images and having a brief discussion with you on the condition of your rain gutters and details on when they were previously cleaned out.
With this details we can give you a fixed-price cost for gutter and downspout cleaning as well as cleaning up any kind of debris or leaves off the rooftop.
You will receive a duplicate of the offer with all the paperwork right at the end of the call and this will validate precisely what we're going to carry out, when we are going to do it & exactly how much it's going to cost.
Our jobs are completed quickly because of our experienced appointment scheduling staff who'll identify the best route for our gutter cleaner to allow them to work out probably the most distance-efficient and time-efficient route. This saves traveling time & fuel so that we can pass along the value savings to the clients.
They are going to call you 24 hours just before your job is due to begin and they can give you an arrival window for our professional to visit.
If you are home once the rain gutter cleaning specialist arrives, he's going to introduces himself and ask you to walk all around the property or home with him indicating any critical troublesome areas to handle.
Just before we start, we just take photos of all the main areas we are going to be working in.
We start with the roofing, clearing it down of leaves, debris and shingle grit, we make use of a blower to accomplish this, as well as use scoops to grab large bundles of leaves.
After the roof structure is cleaned, we're going to remove debris and leaves from the gutter utilizing collecting tools and trowels. All of the clutter is neatly bagged up while we work. Nothing gets tossed on the ground or left on the roofing.
With all the gutters all clear we go to the downspouts, examining that they're free and also clear of obstructions, we have tools and special equipment to remove any kind of blockages that might be there, we can also identify blockages that may well not be obvious at first look.
When the work is done, we take pictures of it & email them to you.
Furthermore, we deliver our invoices through email and you could elect to pay out us by cheque, bank transfer, hard cash, or settlement link in protected e-mail, - also you can pay by credit card over the telephone if you like
We call all our clients following the work has been completed to make sure that the task was completed to the high benchmarks anticipated of us
At Ken's Gutters, we're perfectionists and are very happy to provide each customer a 45 day promise.
If you aren't pleased for whatever reason, we will gladly return and fix the problem.
