Our Standard Operating Procedures
Our Polk County centered despatchers have many years of experience and they'll deliver professional help & assistance right from the minute you call up.
We are going to figure out with you the previous time your gutters were cleaned and utilizing satellite images we are able to examine and view your home.
Using this details we could provide fixed-price cost for gutter and downpipe cleaning as well as cleaning any dirt or leaves off the rooftop.
Following your telephone call you will receive an email with full written documents. We're going to confirm the cost provided over the phone along with the bid, outlining the break-down of charge, what work is going to be carried out and when we are going to complete the work.
Our scheduling team will have previously worked the ideal route for them, so they can easily arrive at the work immediately and most cost effective that will allows us to give you the top service & best value saving on fuel and time.
Our team is going to contact you 24 hours before the cleaning service begin the work and will give you an time space for our professional team appears, although many of our jobs are carried out when the customer isn't at home
The cleaning specialist will always introduce himself to you upon arrival, and if you have time, we're going to walk around the property with you and you can mention any troublesome areas.
We're going to take photos of the major of the working spot before begin with the job.
The work starts at the roofing, cleaning all of the remains of leaves, dust & gravel. For this task, we make use of a blower as main tool, among the list of other tools we can point out shovels to pick up large bundles of leaves
Once the roofing is cleaned out, we're going to get rid of debris & leaves from the gutter using collecting tools & trowels. All of the clutter is neatly packaged up while we work. Absolutely nothing gets tossed on to the floor or left behind on the rooftop.
After the roofing and gutters are cleaned & cleared, we move onto checking the downspouts. We have got specific equipment to use for the cleaning and clearing up of all of these. Frequently blockages can be undetectable & hidden. We clear away all these blockages for you personally.
When complete we take photos of our completed job & share all these with you by email.
Additionally, you will receive by e-mail, a bill & receipt of the work done. There are many approaches to pay off. You are able to pay by card over the phone if you'd like or you could choose the payment url inside the email, by bank transfer, by check or by hard cash.
As soon as all is finished, we get in touch with our customers and check out their thoughts and opinions of the job to make sure that the job was done as you expected and also the top quality we provide you with
Because we are perfectionists & carry out our cleaning work to accurate standards, we're more comfortable offering a 45-day no blockage assurance.
Our service plan offers frequent planned clearing of gutters and downspouts to help keep your residence protected. We're going to visit 2-4 times each year based on your gutter style and rooftop type in addition to what types of trees are actually near your household.
