Just How Our Process Works
To begin with, the moment you make the first call, you will be connected to one of our dispatchers located in Hillsborough County. Our dispatchers have got years of experience in gutter cleaning service and can provide you with the best guidance and assistance.
We will measure your house using satellite imagery and having a short conversation with you relating to the condition of the rain gutters and when they were last cleaned.
Using this data, we are going to provide you with a fixed price bill for cleaning your rain gutters & clearing the downpipes, and when possible, additionally cleaning the leaves & rubble from your roof structure.
Following the telephone call you will get an e-mail with full written paperwork. We will affirm the cost given over the telephone along with the bid, explaining the break-down of cost, precisely what job will be carried out and when we are going to get the job done.
Our scheduling team will have earlier worked the very best route for our cleaners, so they are able to arrive at the work immediately and most cost effective that will permits us to provide the best service & best value saving on gas and time.
Our gutter cleaning specialist will contact you 24 hours prior to your job commence day and is going to tell you their arrival time.
Very often our jobs are finished while the customer has gone out as we are just working on the outside of the property. However if you are staying in for us we will phone you if for whatever reason if the timing changes.
The cleaning specialist will introduce himself to you personally on planned arrival, and when you have got time, we're going to walk around your residence with you and you can mention any trouble spots.
Before starting on the cleaning, photos are taken of your major areas that'll be worked on.
We commence with the roofing, cleaning up it down of debris, leaves & roofing shingle grit, we utilize a blower to perform this, as well as use scoops to grab large bundles of fallen leaves.
All of our gutter cleaners work with very high standards of cleanliness throughout the job. They're going to next commence cleaning the rain gutters using scooping equipment and bag up as they clean up, which means no clutter is left on the floor to clear up later and have blow aside.
With the gutters totally clear we go to the downpipes, examining that they're totally free and also clear of obstructions, we bring specific equipment and tools to clear any kind of blockages that might be there, we can also detect blockages that might not be obvious at first look.
Once done we take pictures of our carried out work and share these with you through email.
You will also receive invoices and billsby e-mail so you can pay off by cash, secure email payment url, bank transfer, or check. If you like, you can also pay over the telephone using a charge card.
When all is finished, we get in touch with our clients and check out their opinion of the work in order to be sure that the job was completed as expected and also the highest quality our company offers
Our service plan features routine scheduled cleaning up of gutters & downspouts to help keep your home protected. We will visit 2, 3 or 4 times a year depending on your gutter style and rooftop type as well as what kinds of trees are near your home.
