Our Standard Operating Procedures
Our Alachua County centered despatchers have got several years of working experience and they're going to give professional guidance and assistance from the moment you contact us.
We're going to figure out with you the last time your gutters were cleaned and cleared and utilizing satellite imagery we can examine & view your household.
By using this information, we will provide you with a set price bill to clean your gutters & clearing your downpipes, and if possible, additionally cleaning the leaves & debris out of your roof.
You will receive a copy of the bid & full documents by email immediately after the call, this confirms just what we will carry out, when we are going to do it, and how much it will cost
We've got a team specialized on schedules and timelines, they ensure that our work are done punctually, they are responsible of the paths that the gutter cleaners take, so, their task is find the ideal path to the needed locations in order to save time and use the most efficient route, by doing this, not just gasoline cost is saved but gives to you personally efficient cost.
You will receive a phone call 24 hours before the scheduled job to provide you a window of arrival when the tech is going to be there.
If you are home when the rain gutter cleaning specialist arrives, he will introduces himself and request you to walk around your property or home with him pointing out any critical troublesome areas to deal with.
Before beginning on the cleaning work, photographs are taken of the important areas that will be worked on.
The roof is cleaned out of debris, shingle grit and leaves to begin with, using an electric blower along with a scoop to get together large leaf bundles.
All our gutter cleaning specialists work with very high standards of cleanliness all through the work. They are going to next commence clearing the rain gutters using scooping tools & bag up as they clean up, this means no mess is left behind on the floor to clean up later and have blow aside.
The next action is examining your downspouts & making certain there aren't any clogs or blockages. We employ special tools and equipment to handle obstructions and then we could also locate blockages which aren't always noticeable at first glance.
Once complete we take photos of our finished job & share these with you by email.
Additionally, you will get by email, an invoice & receipt of the work carried out. There are several approaches to pay. You could pay by card over the telephone if you want or you may choose the payment url inside the email, by bank transfer, by cheque or by cash.
We call up all of our clients after the work has been completed to ensure that the work was undertaken towards the high standards anticipated of us
At Ken's Gutters, we're perfectionists and so are pleased to provide each and every client a 45-days guarantee.
