Our Procedure
Firstly, as soon as you make the first call, you'll be connected to one of our very own dispatchers situated in Lake County. Our dispatchers have years of practical experience in gutter cleaning service and will provide you with the best guidance and assistance.
We utilize satellite imagery to assess your house and explore when your rain gutters were last cleaned out and just what condition they are in currently.
A fixed price will then be presented to you for the cleaning up of your roofing whenever possible & clearance & cleaning up of your rain gutters & downpipes all around your property.
You will receive a copy of the offer with all of the documents right at the end of the call and this will validate precisely what we're going to carry out, when we are gonna do it and exactly how much it is going to cost.
All our jobs are done rapidly thanks to our knowledgeable appointment scheduling staff who'll figure out the best route for the gutter cleaner to enable them to work out the most time-efficient and distance-efficient route. This saves traveling time and gasoline so that we could pass on the cost savings to our customers.
They will contact you 24 hours just before your work is due to begin and they will provide you an arrival time frame for our professional to visit.
The cleaning professional will, with no exception, introduce himself to you personally, so if you're available, they'll ask to you be taken across the property or home and express any issue he may detect.
We are going to take photographs of the main working spot just before begin with the task.
We begin with the roofing, cleaning it down of leaves, debris and shingle grit, we use a blower to achieve this, and also utilize shovels to pick up big bundles of fallen leaves.
All our gutter cleaners work with very high standards of cleanliness during the work. They're going to next start off clearing the gutters using scooping equipment & bag up while they clean up, meaning no mess is left on to the ground to clear up later and have blow away.
With the gutters totally clear we go to the downspouts, examining that they're totally free and clear of obstructions, we bring specific tools and equipment to clear any blockages that may be there, we could also discover obstructions that may not be visible at first look.
We will send you an email with photos of all the areas that have been cleaned as soon as the work is concluded.
Additionally, you will get by email, a bill and receipt of the work completed. There are several ways to pay. You can pay by credit card on the phone if you'd like or you could click the payment url in the e-mail, by bank transfer, by cheque or by cash.
Once all work is finished, we call up our customers and check out their point of view of the work to ensure that the job was done as expected and also the best quality we provide you with
If you're unsatisfied with the work that has been completed, we are going to be sure to support & resolve your grievances with no problem
Because our superior quality work and possess high benchmarks on cleaning, we can easily offer you a 45 days guarantee of no obstructions
