Our Procedure
First of all, when you call us, you will be in touch with one of our Lake County centered despatchers, our gutter cleaning despatchers have many years of working experience in the industry and give expert help and assistance.
We make use of satellite imagery to examine your home & discuss when your rain gutters were previously cleaned and what condition they are in currently.
By using this details, we will give you a fixed price bill for cleaning your rain gutters and clearing the downpipes, and if probable, also cleansing the leaves & rubble out of your roof structure.
You will receive a duplicate of the bid with all of the documentation towards the end of your phone call and this would validate exactly what we're going to complete, when we're gonna do it & how much it will cost.
Our appointment scheduling staff who has the obligation to make sure that all of our jobs are carried out punctually, they are responsible for working out the ideal routes for our gutter cleaners to enable them to show up at the jobs within the most time and distance-efficient path, conserving gasoline & time driving permits us to provide you with the greatest value.
Our gutter cleaning technician will contact you 24 hours before your work start day and will let you know their arriving time.
Very often our jobs are accomplished whilst the client is out since we are just working on the outdoors of your home. However if you are staying in for us we will call you if for any reason in the event the timing varies.
The cleaning service personal will always, with no exception, introduce himself to you, so if you're available, they will ask to you be taken around the residence & explain any issue he could possibly spot.
Before commencing on the cleaning work, pictures are taken of your key areas that'll be worked on.
We will initially utilize the leaf blower to clean dust and fallen leaves from your roofing so all this cleared just before cleaning the rain gutters. All fallen leaves will be picked up with the shovels and packaged up.
All our gutter cleaners work with highest benchmarks of cleanliness during the job. They will next start out clearing the rain gutters using scooping equipment & bag up as they clear, this means zero mess is left on to the ground to clean up later or have blow aside.
Now, with the rain gutters totally cleaned, we proceed to check the condition of your downpipes, to determine if they are clear of obstructions & 100 % clear, our company is well-equipped with the proper tools to clear out blockages that could be a problem for the rain water to flow, additionally, we are capable of locate obstructions that won't be apparent or visible at first look
Once complete we take photographs of the carried out work & share all these with you through e-mail.
Also by email, we deliver our invoices for the service cost, for payments procedure, we provide you different choices, as cash, cheque, bank transfer, or payment url via a risk-free e-mail, also, you might use your phone to pay by credit card
When all work is done, we contact our clients and always check their thoughts and opinions of the work to ensure that the job was finished as expected and also the highest quality we provide you with
We are going to promise a 45-days no clog up, since we are certain that our job is going to be fulfilled towards the great standard.
Should you be disappointed with the work that has been done, we're going to be sure to support & sort out your issues with no problem
