Our Typical Operating Processes
Firstly, when you contact us, you will be in touch with one of our Polk County centered despatchers, our gutter cleaning despatchers have got years of practical experience in the industry and give professional guidance & services.
We're going to take a look at your household using satellite imagery and having a brief talk with you relating to the condition of your rain gutters and when they were previously cleaned out.
Using this details we're going to provide you with a price customized to you to completely clean your rain gutters & downpipes and when achievable we are going to clean the leaves & rubble from your roof structure.
You get your own copy of this quote by email to validate exactly what we intend to do, when we can perform it and exactly how much it will cost you.
Our scheduling staff who has the obligation to make sure all of our jobs are done promptly, they will be in charge of working out the ideal paths for our gutter cleaners so that they can be present at the jobs in the most time & distance-efficient route, conserving gas and time driving allows us to provide you with the best value.
You will receive a phone call 24 hours prior to the scheduled job to give you a window of arriving time when the technician is going to be there.
Be confident that when for whatever reason this alters, you'll be notified up-front, saving you the wait, nevertheless, the majority of our works are performed when the customer isn't at-home.
The cleaning service professional will always, without exception, introduce himself to you personally, and if you are available, they're going to ask to you be taken around the residence and express any issue that he could possibly detect.
Before we begin, we take photographs of all main regions we are going to be working in.
We will initially use the foliage blower to clean up dirt & fallen leaves from the roof so this all cleaned just before cleansing the rain gutters. All leaves are going to be collected using our scoops & bagged up.
When the roof is cleaned, we're going to clear away dirt and leaves/twigs from the rain gutter using scooping tools and trowels. All of the debris is nicely packaged up while we work. Absolutely nothing gets thrown on the ground or left behind on the roofing.
With all the gutters totally clear we move to the downspouts, checking that they are totally free and also clear of blockages, we bring specific tools and equipment to clear any obstructions that could be there, we could also discover obstructions that might not be obvious at initial look.
Once completed we take photos of our completed work & share these with you by email message.
Additionally by email, we send out our bills towards the service cost, for payments process, our company offers you different choices, as hard cash, check, bank transfer, or payment link via a risk-free e-mail, furthermore, you might use your mobile phone to pay by credit card
We generally call our consumers after conclusion of the work to ensure they're content with the very high benchmarks we attempt to provide.
We are going to revisit to your home, with no hassle, and fix any kind of concerns if we haven't exceeded your anticipations.
We will guarantee a 45 day no clog, as we are certain that our work will be fulfilled to the great standard.
