Our Standard Operating Processes
First of all, as soon as you do make your very first call, you will end up connected with one of our dispatchers positioned in Hillsborough County. Our dispatchers possess years of experience in gutter cleaning service and will give you the best guidance and assistance.
We then will look at your residence employing satellite images and check with you when these were last cleaned, along with the condition of your rain gutters.
By using this details we will provide you with a price tailored for your requirements to completely clean your rain gutters & downpipes and if possible we are going to clean up the leaves & debris from your roof.
You will receive a duplicate of this bid and full documents by email soon after the call, this shows just what we are going to undertake, when we are going to do it, and exactly how much it will cost you
All our tasks are carried out quickly thanks to our knowledgeable scheduling team who will discover the right route for our gutter cleaner so they can work out probably the most time-efficient and distance-efficient path. This saves driving time & fuel so we could pass along the cost savings to the customers.
The team is going to call you 24 hours prior to the cleaning services start the job and will provide you with an time space for our specialist team appears, although many of our tasks are done when the customer is not home
The cleaner will introduce himself to you personally upon arrival, and if you have got time, we are going to walk across the property along with you and you can discuss any troublesome areas.
Before the beginning of the job we will take pictures of the rain gutters and also roofing and of the work going to be undertaken.
We start with the roof, cleaning up it down of leaves, debris and shingle grit, we use a blower to achieve this, and also utilize shovels to pick up big bundles of leaves.
With all the roof structure thoroughly clean and clear, we go to the gutter, eliminating leaves/twigs and debris with trowels and scooping devices, we bag up all of this debris once we clean up it, we don't let it sit on your roof or put it to the floor below - we work to the highest benchmarks of cleaning
Our next step is checking out your downspouts & making sure there are no clogs or blockages. We employ special equipment to take care of obstructions and we can also locate obstructions which are not necessarily obvious at first glance.
As soon as the job is done, we take pictures of it and then email them to you.
Additionally, you will get invoices and billsby email so you can pay out by cash, safe email payment url, check, or bank transfer. If you prefer, you may also pay over the telephone using a charge card.
We get in touch with our customers right after the job has been finished to make certain that job was carried out to the highest benchmarks expected from us
