Our Standard Operating Processes
First of all, once you call us, you'll be connected with one of our Hillsborough County centered despatchers, our rain gutter cleaning despatchers have got years of experience in the business and give expert help & services.
We use satellite imagery to assess your residence and explore when your rain gutters were previously cleaned out and just what condition they're in currently.
A set price will be presented to you for the cleaning of your roof structure whenever possible and clearance and cleaning of your gutters & downspouts all around the house.
You will get a copy of the bid with all the documents right at the end of the phone call and this will validate precisely what we're going to do, when we are gonna do it and just how much it is going to cost.
All our tasks are completed quickly because of our knowledgeable appointment scheduling team who will discover the ideal route for the gutter cleaner so they can work out probably the most time-efficient and distance-efficient path. This will save traveling time & gasoline so that we can pass on the value savings to our clients.
They are going to contact you 24 hours before your work is due to start and they will give you an arrival window for our tech to visit.
Be assured if this changes for any kind of reason you will be informed ahead of time, saving you from waiting around for us, although a lot of of our jobs are completed when the customer isn't at-home
Right after arrival the cleaner will introduce himself to you personally and, if you're home and have the time, walk all around the property with you to let you know the troublesome areas.
We will take photos of the key working area prior to we start with the job.
We will initially make use of the foliage blower to clean up dirt and leaves right from the roofing so all this removed just before cleaning the rain gutters. All leaves will be collected with the scoops & packaged up.
With the roofing thoroughly clean & clear, we move to the rain gutter, getting rid of fallen leaves & debris with trowels and scooping tools, we bag up all of this debris when we clear it, we don't leave it on your roofing or drop it to the floor below - we do the job to the highest benchmarks of cleanliness
Following the roof and rain gutters are cleared and cleaned, we begin inspecting the downspouts. We've got special equipment for the cleaning and clearing of them. Often obstructions could be undetectable & hidden. We clean up these blockages for you.
After the job is done, we take pictures of it & send them an email to you.
Additionally, you will receive by email, an invoice and receipt of the work done. There are lots of approaches to pay off. You can pay by card over the phone if you wish or you may click on the payment link within the e-mail, by bank transfer, by check or by hard cash.
You will receive a phone call from us right after the job was concluded to make certain you are pleased with all the work and that the task was done towards the highest standards which we promise.
We're going to guarantee a 45-days no blockage, since we are certain our job will be carried out to the great standard.
