Our Course of Action
Our Hillsborough County based despatchers possess years of experience and they will offer professional guidance & services from the moment you call.
We use satellite imagery to assess your premises and explore when your gutters were previously cleaned as well as what condition they are in right now.
Using this information we could provide a fixed-price charge for rain gutter and downspout cleaning as well as cleaning any dirt or leaves from the roof.
Following your telephone call you will get an email with complete written paperwork. We will confirm the price provided over the telephone and the bid, explaining the break-down of price, exactly what work will be performed and when we can complete the task.
Our scheduling staff who has the responsibility to ensure our jobs are completed promptly, they're responsible for working out the right paths for our gutter cleaners to enable them to be present at the tasks within the most time & distance-efficient path, conserving gasoline & time driving allows us to provide you with the best value.
You will get a call 24 hours prior to the scheduled job to give you a window of arrival when the tech will be there.
Be assured when this alters for whatever reason you're going to be told before time, saving you from waiting for us, although many of our work is done when the customer is not home
The cleaner will introduce himself to you personally on planned arrival, and if you have got time, we're going to walk around your residence together with you and you can discuss any problem areas.
We're going to take photographs of the major of the working spot before we begin with the job.
We begin with the roof structure, clearing it down of leaves, debris & shingle grit, we utilize a blower to get this done, and also utilize scoops to pick up large heaps of leaves.
Once the roof is cleaned out, we will get rid of dirt and leaves/twigs from your gutter utilizing scooping tools & trowels. All the clutter is nicely bagged up as we work. Absolutely nothing gets tossed on the ground or left on the roofing.
Following the roof & rain gutters are cleaned and cleared, we move onto inspecting the downpipes. We've specialized tools to employ for the cleaning and clearing up of these. Very often obstructions could be undiscovered and hidden. We clean up all these obstructions for you personally.
We are going to send an e-mail with pictures of all of the spaces which were cleaned once the work is done.
You will also receive by e-mail, a receipt and invoice of the work carried out. There are various approaches to pay. You may pay by credit card on the telephone if you wish or you can click the payment url within the email message, by bank transfer, by cheque or by hard cash.
Once all is finished, we get in touch with our customers and check their thoughts and opinions of the job to ensure that the job was done as expected and with the highest quality our company offers
At Ken's Gutters, we are perfectionists and therefore are pleased to offer each and every client a 45-day guarantee.
Our service plan offers frequent scheduled cleaning of rain gutters & downpipes to keep your house protected. We are going to visit 2 to 4 times per year depending on your rain gutter layout and roof type as well as what types of trees are actually near your residence.
