Our Process
Contact us and you'll be in touch with one of our neighborhood Polk County despatchers who has plenty of practical experience and will also be capable to provide expert assistance.
We make use of satellite imagery to evaluate your home & explore when your rain gutters were previously cleaned as well as what condition they are in now.
A fixed price will then be provided to you for the cleaning up of the roofing whenever possible & clearance and cleaning of the gutters and downspouts around your property.
Following your telephone call you will receive an e-mail with complete written documentation. We're going to confirm the price given over the phone and the bid, detailing the break-down of charge, exactly what work is going to be carried out and when we can get the job done.
Our scheduling team will have earlier worked the very best route for our cleaners, so they can easily arrive at the work quickly and most cost efficient which will allows us to give you the best service and best value saving on fuel and time.
Our gutter cleaning tech will phone you 24 hours before your job start day and will let you know their arrival time.
The cleaning service personal will, with no exception, introduce himself to you personally, so if you're available, they will ask to you be taken around the residence and talk about any issue he may spot.
Prior to the start of the project we take photographs of your rain gutters & roofing and of the work going to be carried out.
We will then initially utilize the leaf blower to clean up dust & fallen leaves from your roof structure so this all cleared just before cleaning the gutters. All fallen leaves will be collected with the shovels and parcelled up.
When the roofing clean & clear, we move to the gutter, eliminating leaves/twigs & dirt with trowels & scooping devices, we bag up all this dirt as we clear away it, we don't let it sit on your roof structure or throw it to the ground below - we get the job done to the top benchmarks of cleaning
With the gutters totally clear we go to the downpipes, examining that they are totally free and clear of blockages, we have tools & special equipment to get rid of any obstructions that may be there, we can also discover blockages that might not be noticeable at initial look.
We're going to send an e-mail with photos of all the areas which were cleaned out once the job is concluded.
Additionally, you will receive by e-mail, an invoice and receipt of the work performed. There are many approaches to pay. You are able to pay by card over the telephone if you wish or you can click the payment url in the email message, by bank transfer, by cheque or by hard cash.
We generally call up our customers after conclusion of the project to ensure they're content with the superior benchmarks we strive to offer.
If you're not happy with all the work which has been undertaken, we are going to be sure to support & resolve your complaints with no hassle
Our service plan features routine scheduled cleaning up of gutters & downpipes to keep your household protected. We will visit 2, 3 or 4 times per year according to your rain gutter style and roof type in addition to what sorts of trees are around your house.
