Our Method
Our Polk County based despatchers have years of experience and they'll give professional guidance & assistance right from the minute you call up.
We use satellite imagery to assess your house and explore when your gutters were last cleaned and just what condition they are in now.
Using this information we could offer you a fixed-price charge for rain gutter & downspout cleaning and also cleaning up any kind of dirt or perhaps leaves and twigs off the roof.
Following the call you will receive an email along with complete written paperwork. We're going to affirm the cost given over the telephone and the bid, describing the break-down of cost, precisely what job will be carried out and when we can carry out the task.
We've got a staff specialized on work schedules & timelines, they ensure that our work are performed promptly, they are responsible of the paths the gutter cleaners take on, so, their role is locate the ideal path to the necessary places to save lots of time and use the most effective route, with this, not only gasoline cost is saved but gives to you personally efficient cost.
You will get a telephone call 24 hours before the scheduled job to provide you with a window of arrival when the tech will be there.
Quite often our jobs are completed while the customer has gone out as we are simply just working on the outside of the house. However if you are remaining in for our team we're going to contact you if for whatever reason if the timing varies.
The cleaner will always introduce himself to you on planned arrival, and when you have time, we're going to walk around the residence with you and you can point out any problem areas.
Prior to the start of the job we take pictures of your rain gutters and roof and of the task going to be handled.
We will then first make use of the foliage blower to clean up dust and fallen leaves right from your roof structure so all this cleaned before cleaning the gutters. All fallen leaves will be collected with the shovels and bagged up.
For quality standards, after the complete cleaning and clear of your home's roofing, we proceed to the gutter, clearing leaves/twigs & debris from it utilizing tools like trowels and collection tools, we place all of this in baggage as we clean the work area, and then, we will take on those sacks along with us which means you aren't required to take care of them
With the gutters all clear we proceed to the downspouts, examining that they are free and clear of blockages, we bring tools and special equipment to get rid of any obstructions that may be there, we can also discover obstructions that may well not be visible at first look.
Once the job is all done we take photos of all the work done and also will share these with you by email message. You will then be able to observe the before and after work.
You will additionally receive invoices & billsby e-mail so that you can pay out by cash, safe e-mail payment url, check, or bank transfer. If you like, you can also pay over the phone using a visa or mastercard.
You will receive a call from our company soon after the job was completed to ensure you are pleased with the work and that the task was done to the highest standards that we promise.
In the event that you are not delighted for whatever reason, we are going to gladly come back & fix the matter.
At Ken's Gutters, we're perfectionists and so are very happy to offer each and every customer a 45 day promise.
