Our Standard Operating Procedures
To start with, when you call us, you will be in touch with one of our Polk County based despatchers, our rain gutter cleaning despatchers have many years of experience in the business and give expert guidance and service.
Then we will check at your residence employing satellite imagery & discuss with you when these had been previously cleaned out, along with the condition of the gutters.
With this particular information we can provide you with a fixed-price cost for rain gutter and downpipe cleaning as well as cleaning up any kind of debris or perhaps leaves off the roof structure.
You will get a duplicate of the bid & full documentation by e-mail immediately following the call, this shows just what we are going to undertake, when we are going to do it, and how much it will cost
Our appointment scheduling team who has got the duty to make certain all of our tasks are done punctually, they're in charge of working out the ideal routes for our gutter cleaners to enable them to show up at the tasks within the most time & distance efficient path, conserving fuel and time driving permits us to provide you with the best value.
They are going to contact you 24 hours before your job is due to begin and they'll give you an arrival window for our technician to attend.
The cleaning specialist will always introduce himself to you upon planned arrival, and when you've time, we're going to walk around the property along with you and you could indicate any problem areas.
Prior to the start of the project we will take photographs of your gutters & roofing and of the work about to be handled.
The task begins on the roofing, cleaning up all of the remains of fallen leaves, debris & stones. To do this process, we utilize a blower as key tool, among the various other equipment we can mention scoops to pick up large bundles of leaves
After the roof is cleaned, we're going to take away debris and leaves from your rain gutter using scooping tools & trowels. All of the clutter is properly bagged up while we do the job. Absolutely nothing gets thrown on the ground or left on the roofing.
After the roofing and gutters are cleaned & cleared, we begin inspecting the downpipes. We've specific tools for the cleaning and clearing up of all of these. Frequently obstructions can be undiscovered and unseen. We clear these obstructions for you personally.
Once the work is done, we take pictures of it & e-mail them to you personally.
We also provide our bills by e-mail and you could choose to pay us by check, hard cash, bank transfer, or settlement link in protected e-mail, - you might also pay off by credit card on the phone if you like
We always call our clients following conclusion of the job to ensure they are pleased with the high benchmarks we attempt to provide.
Our service plan offers frequent planned cleaning up of gutters & downpipes to maintain your residence protected. We're going to visit 2-4 times a year based on your rain gutter layout and roof structure type along with what kinds of trees are around the house.
