Precisely How Our Process Works
Our Charlotte County centered despatchers have got many years of working experience and they'll offer professional support and services right from the minute you contact us.
We make use of satellite imagery to assess your residence & speak about when your rain gutters were previously cleaned and just what condition they're in now.
With this details we are able to give you a fixed-price cost for rain gutter & downpipe cleaning as well as cleaning any kind of clutter or perhaps leaves off the rooftop.
Following your call you will receive an email with complete written paperwork. We will affirm the price given over the phone along with the bid, outlining the break-down of cost, precisely what job is going to be undertaken and when we will perform the job.
Our scheduling team who has got the responsibility to make sure that all our jobs are carried out quickly, they happen to be in command of working out the right paths for our gutter cleaners in order to attend the jobs within the most time and distance-efficient path, saving gasoline and time driving permits us to give you the greatest value.
They are going to contact you 24 hours before your work is due to start out and they'll provide you an arrival window for our tech to visit.
Very often our tasks are performed whilst the customer has gone out since we are simply just working on the outdoors of the home. But if you are remaining in for our team we're going to contact you if for whatever reason in the event the timing changes.
The cleaning specialist will introduce himself to you on planned arrival, and if you've got time, we are going to walk across the residence together with you and you may point out any troublesome areas.
Just before we start, we just take photos of all the major regions we will be doing work in.
We will then initially utilize the foliage blower to clean dirt and leaves from the roof so all of this cleaned before cleansing the gutters. All leaves will be picked up using our shovels and parcelled up.
As soon as the roof is cleaned out, we're going to eliminate dirt & leaves from the gutter utilizing scooping tools and trowels. All of the clutter is nicely bagged up as we do the job. Absolutely nothing gets thrown on to the floor or left on the roof.
With all the gutters all clear we move to the downspouts, checking that they are free and clear of obstructions, we have tools & special equipment to get rid of any blockages that might be there, we will also discover blockages that might not be obvious at initial look.
Once the work is complete, we will take photos of it and email them to you.
Additionally, you will get billsby email so you can pay by cash, secure e-mail payment url, check, or bank transfer. If you prefer, you could also pay over the telephone using a card.
You will receive a call from our company right after the work has been completed to ensure you are happy with the work and that the job was done towards the highest standards which we promise.
At Ken's Gutters, we are perfectionists and therefore are very happy to give each and every client a 45-day assurance.
If you aren't pleased for whatever reason, we are going to gladly come back & fix the issue.
