Our Typical Operating Processes
To start with, whenever you contact us, you'll be connected with one of our very own Indian River County centered despatchers, our gutter cleaning despatchers possess many years of working experience in the industry and offer professional support and service.
We are going to determine together with you the last time your gutters were cleaned and making use of satellite pictures we can examine & view your house.
By using this data we're going to provide a price personalized to you to completely clean your gutters and downspouts and when possible we are going to clean the leaves & clutter from the rooftop.
Following the call you will get an email along with full written documentation. We will confirm the price given over the telephone and also the bid, outlining the break-down of price, exactly what job is going to be carried out and when we will do the job.
Our scheduling team will likely have earlier worked the ideal route for them, so they can easily arrive at the job promptly and most cost effective which will allows us to provide you with the best services and very best value saving on gasoline and time.
The team is going to phone you 24 hours before the cleaning services commence the job and can provide you with a time gap for the professional team appears, although a lot of our jobs are carried out when the client is not in the home
If this should change, you're going to be well informed beforehand so you don't need to wait. Many of our jobs are performed without the need of the customer being home too.
The cleaner will always introduce himself to you upon arrival, and when you've time, we are going to walk around your residence with you and you can point out any trouble areas.
Right before we start, we just take pictures of all of the key regions we will be doing work in.
The roofing is cleaned of debris, roofing shingle grit and fallen leaves to start with, using an electrical blower plus a scoop to get together big leaf bundles.
When the rooftop is cleaned out, we will take away debris & leaves from the rain gutter utilizing scooping tools and trowels. All the clutter is properly packaged up as we work. Absolutely nothing gets thrown on the floor or left on the rooftop.
Right after the roof & rain gutters are cleaned & cleared, we proceed checking the downspouts. We've specific equipment to employ for the cleaning and clearing up of them. Very often obstructions can be invisible and hidden. We clear out these blockages for you personally.
When the job is done, we will take photos of it and e-mail them to you.
You will also get by e-mail, an invoice & receipt of the work completed. There are various ways to pay off. You are able to pay by card over the phone if you wish or you could choose the payment link within the email, by bank transfer, by check or by cash.
You will receive a phone call from us as soon as the work was completed to ensure you are satisfied with the work and also that the task was finished towards the high standards which we guarantee.
In the event that you are unsatisfied with the work that's been undertaken, we will be sure to support and fix your complaints with no problem
