Our Course of Action
To begin with, as soon as you do make your first call, you will end up connected with one of our dispatchers located within Indian River County. Our dispatchers have many years of working experience in gutter cleaning service and will give you the very best guidance & assistance.
We use satellite imagery to evaluate your residence & speak about when your rain gutters were last cleaned and just what condition they're in currently.
Using this data we are going to provide a price tailored to you personally to clean out your rain gutters & downspouts and when feasible we are going to clean the leaves and clutter from the rooftop.
You will get a duplicate of the offer with all the documentation towards the end of your call and this would confirm precisely what we will perform, when we're going to do it & the amount it will cost.
Our jobs are performed rapidly thanks to our knowledgeable appointment scheduling team that will find out the very best route for our gutter cleaner to enable them to work the most time-efficient and distance-efficient path. This will save traveling time & gas so that we could pass along the cost savings to the customers.
The team will contact you 24 hours prior to the cleaning service start off the job and can give you an time gap for our specialist team appears, although a lot of our tasks are completed when the customer isn't house
Right after arrival the cleaner will introduce himself to you and, if you are home and also have the time, walk all around the property or home with you to tell you problem areas.
Before beginning on the cleaning, photos are taken of your main areas that'll be worked on.
The rooftop is cleaned out of dirt, shingle grit and leaves to begin with, using an electric blower plus a scoop to gather big leaf bundles.
When the rooftop is cleaned out, we are going to remove debris & fallen leaves from your rain gutter using scooping tools & trowels. All the debris is neatly bagged up while we do the job. Absolutely nothing gets thrown on the ground or left behind on the rooftop.
With the gutters all clear we go to the downspouts, checking that they're free and clear of blockages, we bring specific tools and equipment to clear any obstructions that might be there, we will also discover obstructions that may not be visible at initial look.
When the work is finished we will take photographs of all of the job done and will present these with you by email message. You will then be able to observe the pre and post.
Additionally, you will get receipts and invoicesby e-mail so that you can pay out by hard cash, safe email payment link, bank transfer, or check. If you like, you can also pay over the telephone using a charge card.
As soon as all work is completed, we call up our customers and always check their thoughts and opinions of the work to be sure that the task was done as you expected and with the top quality we offer
At Ken's Gutters, we are perfectionists and are happy to offer each customer a 45 day warranty.
