Our Standard Working Procedures
To begin with, as soon as you do make your very first call, you will be connected with one of our dispatchers situated in Orange County. Our dispatchers have got years of experience in gutter cleaning service and can give you the very best guidance and assistance.
We make use of satellite imagery to evaluate your property & speak about when your gutters were last cleaned and just what condition they're in at present.
By using this data, we're going to provide you with a fixed price bill for cleaning your gutters and clearing your downspouts, and when possible, additionally cleaning the leaves & rubble out of your rooftop.
Following the telephone call you will receive an email with full written paperwork. We will confirm the cost provided over the telephone along with the bid, describing the break-down of price, precisely what work will be undertaken and when we can do the job.
Our scheduling team will likely have earlier worked the very best route for our cleaners, so that they are able to reach the job immediately and most cost effective that will permits us to provide the best service and very best value saving on gasoline & time.
Our gutter cleaning tech will phone you 24 hours before your work commence day and is going to tell you their arriving time.
If you are home when the gutter cleaning specialist arrives, he will introduces himself and request you to walk around your property with him mentioning any key troublesome areas to address.
We are going to take pictures of the major of the working section prior to we begin with the task.
The roof is cleaned of dirt, roofing shingle grit and fallen leaves to start with, using an electric blower along with a scoop to get together large leaf heaps.
After the roof structure is cleaned, we will clear away debris & fallen leaves from your gutter using scooping tools & trowels. All the clutter is neatly packaged up as we work. Nothing gets thrown on the ground or left on the rooftop.
Our next stage is looking at your downpipes and ensuring there aren't any clogs or obstructions. We make use of special equipment and tools to handle blockages and we can also discover obstructions which aren't always obvious initially.
We are going to send an email with photographs of all the locations that were cleaned and cleared as soon as the job is completed.
You will also receive by email, a bill and receipt of the work performed. There are various ways to pay. You could pay by credit card over the telephone if you prefer or you could click the payment link within the email message, by bank transfer, by check or by cash.
When all work is finished, we contact our clients and check out their opinion of the job to make certain that the job was finished as you expected and with the best quality we offer
Should our work not fulfill & surpass your expectations, we will show up at your house in Fountains at Narcoossee to remedy the issue with no hassle.
