Exactly How Our Process Works
First of all, the minute you do make your first call, you will end up connected to one of our dispatchers located in Bay County. Our dispatchers have got several years of practical experience in gutter cleaning service and will provide you with the best help and services.
We're going to take a look at your household utilizing satellite imagery and having a brief talk together with you on the condition of your rain gutters and details on when these were previously cleaned.
A set price will then be provided to you personally for the cleaning of your roof if possible and clearance and cleaning up of your rain gutters and downpipes all around your residence.
You will get a copy of the bid with all the documents right at the end of the phone call and this would validate exactly what we're going to carry out, when we're going to do it & the amount it will cost you.
Our appointment scheduling team will have previously worked the ideal route for them, so that they can easily arrive at the job punctually and most cost-effective which will allows us to provide the best service and very best cost saving on fuel as well as time.
The team will contact you 24 hours before the cleaning services begin the job and will give you an time gap for the professional team appears, although many of our tasks are completed when the client is not in the home
The cleaning specialist will always introduce himself to you personally upon arrival, and if you have got time, we will walk across the property together with you and you can point out any problem areas.
We will take photos of the key working area just before we commence with the task.
We start with the roof, clearing it down of debris, leaves and roofing shingle grit, we use a blower to accomplish this, as well as make use of shovels to grab big heaps of leaves.
With the roof structure clean and clear, we move to the rain gutter, removing leaves and dirt with trowels & scooping devices, we bag up all of this debris when we clear it, we don't leave it on your roof or put it to the ground underneath - we get the job done to the top standards of cleanliness
With all the gutters totally clear we move to the downspouts, examining that they are free and clear of blockages, we carry specific equipment and tools to get rid of any kind of obstructions that may be there, we can also identify blockages that might not be noticeable at first look.
When the work is all done we will take pictures of all of the job done and also will present all these with you through e-mail. You will then be able to see the pre and post.
Furthermore, we deliver our receipts & invoices through e-mail and you may opt to pay out us by cheque, hard cash, bank transfer, or payment link in protected e-mail, - you can also pay off by credit card on the phone if you like
We call up our customers after the job has been completed to ensure that the work was done to the very high standards expected from us
If you are not delighted for whatever reason, we will happily come back and remedy the problem.
We will guarantee a 45 day no clog, since we are certain that our work is going to be completed to the top notch standard.
Our service plan provides regular scheduled cleaning up of rain gutters & downspouts to maintain your property protected. We're going to visit 2 to 4 times a year according to your gutter layout & rooftop type along with what types of trees are around your residence.
