Our Course of Action
To start with, the moment you do make the first call, you will be connected with one of our very own dispatchers located in Gadsden County. Our dispatchers have many years of working experience in gutter cleaning and will provide you with the very best help and services.
We're going to establish together with you the last time your gutters were cleaned and cleared and making use of satellite pictures we are able to discuss and view your household.
By using this data, we are going to provide a fixed price invoice for cleaning your gutters and clearing your downpipes, and if probable, also cleansing the leaves and debris from the roofing.
You will get a duplicate of the bid with all the documentation right at the end of the phone call and this would confirm exactly what we're going to perform, when we're gonna do it & just how much it is going to cost.
All our tasks are completed promptly thanks to our experienced scheduling team that will identify the very best route for our gutter cleaner to allow them to work out the most time-efficient and distance-efficient path. This will save driving time & gasoline so we can pass on the value savings to the clients.
You will get a telephone call 24 hours ahead of the scheduled task to provide you with a window of arriving time when the technician is going to be there.
Right after arrival the cleaning specialist is going to introduce himself to you personally &, if you're home and also have the time, walk around the property together with you to let you know the trouble spots.
Prior to starting on the cleaning work, photos are taken of your important areas that'll be worked on.
The roof is cleaned of dirt, shingle grit & leaves to start with, using an electrical blower plus a scoop to gather large leaf heaps.
All of our gutter cleaners do the job with high standards of cleanliness all through the job. They will next start clearing the gutters using scooping tools & bag up while they clear, meaning hardly any mess is left on the ground to remove later or have blow aside.
With the gutters all clear we go to the downpipes, examining that they are totally free and clear of blockages, we have specific equipment and tools to get rid of any obstructions that may be there, we could also detect obstructions that may not be obvious at initial look.
When the job is complete, we will take photos of it and then e-mail them to you.
You will additionally receive bills & invoicesby email so that you can pay by hard cash, secure e-mail payment url, check, or bank transfer. If you like, you could also pay over the telephone with a visa or mastercard.
We generally call up our customers following completion of the task to ensure they are satisfied with the very high standards we strive to offer you.
At Ken's Gutters, we're perfectionists and therefore are pleased to offer each and every client a 45-day warranty.
In the event that you aren't satisfied for whatever reason, we will happily return and fix the issue.
