Our Typical Operating Procedures
Contact us and you'll be in touch with one of the neighborhood Lake County despatchers who has got loads of practical experience and will also be in a position to offer skilled assistance.
We will take a look at your house using satellite images and having a quick conversation with you about the condition of the rain gutters and details on when they were previously cleaned.
Using this information we're going to provide a price tailored to you to clean up your gutters & downspouts and when possible we will clean up the leaves & debris out of your roofing.
Following the call you will receive an e-mail with complete written paperwork. We're going to affirm the cost given over the telephone and the bid, describing the break-down of price, what work will be undertaken and when we are going to finish the task.
Our scheduling team will likely have previously worked the very best route for them, so that they can easily reach the work punctually and most cost efficient which will allows us to provide the perfect service and best value saving on gas & time.
They are going to call you 24 hours before your work is due to start and they'll provide you an arrival window for our professional to visit.
Be confident that when for whatever reason this alters, you're going to be alerted in advance, saving you the wait, nonetheless, the most of our works are performed when the client is not at home.
Immediately after arrival the cleaner is going to introduce himself to you personally &, if you're home and also have the time, walk across the property or home together with you to show you problem areas.
Before we start off, we just take photographs of all major areas we are going to be working in.
The roof is cleaned out of debris, shingle grit & fallen leaves to begin with, using an electrical blower and a scoop to collect big leaf bundles.
After the rooftop is cleaned out, we are going to remove dirt and leaves from the rain gutter utilizing scooping tools & trowels. All of the debris is neatly packaged up while we work. Absolutely nothing gets tossed on the floor or left on the roofing.
With all the gutters all clear we go to the downspouts, checking that they are totally free and clear of blockages, we bring specific tools and equipment to get rid of any blockages that may be there, we will also detect obstructions that may well not be visible at initial look.
After the work is done, we will take images of it & send them an email to you.
You will also get billsby email so you can pay out by cash, secure e-mail payment url, bank transfer, or check. If you like, you may also pay over the telephone with a credit card.
We call all our clients right after the job has been carried out to make sure that the work was completed towards the high benchmarks expected of us
Should our job not fulfill & surpass your expectations, we will attend your property in Fern Park to remedy the issue with no fuss.
Because we are perfectionists and conduct our cleaning to accurate standards, we're comfortable providing a 45-days no block assurance.
Our service plan offers you frequent planned cleaning up of rain gutters & downpipes to help keep your house protected. We will visit 2-4 times each year based on your gutter style & rooftop type as well as what types of trees are around your place.
