How Our Procedure Works
To begin with, whenever you contact us, you'll be connected with one of our very own Polk County centered despatchers, our rain gutter cleaning despatchers have got years of practical experience in the industry and provide professional guidance and service.
We are going to establish with you the last time your rain gutters were cleaned and cleared and using satellite images we are able to examine and view your home.
A fixed price will then be given to you for the cleaning of the roof if possible and clearance and cleaning up of the gutters & downspouts all-around the home.
You will get a duplicate of the offer with all the paperwork right at the end of the phone call and this will confirm exactly what we are going to perform, when we're gonna get it done and exactly how much it will cost you.
Our appointment scheduling team who has got the duty to make sure our jobs are carried out immediately, they will be responsible for figuring out the ideal paths for our gutter cleaners so they can attend the jobs within the most time and distance efficient path, saving fuel and time driving allows us to provide you with the best value.
You will get a phone call 24 hours ahead of the scheduled job to give you a window of arriving time when the tech will be there.
Quite often our work is finished whilst the customer has gone out since we are just working on the outside of the home. However if you are staying in for us we're going to phone you if for any reason if the timing changes.
The cleaning personal will, with no exception, introduce himself to you personally, so if you're available, they will ask to you be guided around the property or home & describe any issue he could possibly detect.
Before we start off, we just take pictures of all the key regions we are going to be working in.
We will then initially use the leaf blower to clean debris and fallen leaves from your roofing so this all removed just before cleansing the rain gutters. All fallen leaves are going to be picked up with our shovels and packaged up.
When the roofing is cleaned, we will take away debris and fallen leaves from your gutter using scooping tools and trowels. All the clutter is nicely bagged up as we work. Absolutely nothing gets tossed on to the floor or left on the roof.
Our next step is checking out your downpipes & making certain there aren't any clogs or obstructions. We utilize specialized equipment and tools to deal with blockages and we can also find obstructions which aren't necessarily obvious initially.
As soon as the job is done, we take pictures of it and e-mail them to you personally.
Additionally, you will receive bills & invoicesby e-mail so that you can pay by hard cash, secure e-mail payment link, check, or bank transfer. If you like, you may also pay over the telephone with a card.
We contact our customers following the job has been carried out to make certain that work was completed towards the high benchmarks expected from us
Should you be unsatisfied with all the work that has been undertaken, we will make sure to support and correct your complaints with no problem
