How We Get The Job Done
To start with, when you contact us, you'll be connected with one of our very own Collier County centered despatchers, our gutter cleaning despatchers have many years of experience in the industry and provide professional help & services.
We use satellite imagery to examine your home and discuss when your rain gutters were previously cleaned out as well as what condition they're in at present.
With this information we could offer you a fixed-price cost for gutter & downpipe cleaning and also cleaning up any kind of debris or leaves and twigs off the roof.
You will get a copy of this bid and full documentation by e-mail soon after the phone call, this confirms precisely what we're going to do, when we will perform it, and exactly how much it'll cost you
Our appointment scheduling team who has the duty to ensure all of our tasks are completed immediately, they happen to be responsible for working out the ideal routes for our gutter cleaners to enable them to show up at the jobs within the most time & distance-efficient route, saving fuel & time driving permits us to give you the best value.
You will get a phone call 24 hours prior to the scheduled job to give you a window of arriving time when the professional is going to be there.
When this should change, you're going to be well informed in advance so you don't need to wait around. Many of our tasks are completed without the customer staying at house too.
The cleaning service personal will always, without exception, introduce himself to you, and if you are available, they'll request to you be guided around the residence & express any issue that he may detect.
Prior to the beginning of the work we take photos of the rain gutters and roof structure and of the task about to be done.
We start with the roofing, cleaning up it down of leaves, debris & shingle grit, we use a blower to accomplish this, and also make use of shovels to pick up big bundles of fallen leaves.
With all the roof structure clean & clear, we proceed to the gutter, getting rid of leaves and debris with trowels & scooping tools, we bag up all of this debris as we clear away it, we don't let it stay on your roof or put it to the ground beneath - we get the job done to the very best standards of cleaning
With the gutters all clear we go to the downspouts, examining that they're free and clear of obstructions, we carry tools and special equipment to get rid of any kind of obstructions that could be there, we will also identify blockages that may not be noticeable at first look.
Once done we take pictures of our carried out job and show those with you by e-mail.
Additionally, you will receive by e-mail, an invoice and receipt for the work carried out. There are lots of ways to pay off. You can pay by card over the telephone if you'd like or you could choose the payment url within the email message, by bank transfer, by check or by cash.
When all work is done, we contact our customers and get their opinion of the work to be sure that the job was carried out as expected and also the top quality we offer
At Ken's Gutters, we're perfectionists and therefore are very happy to give each customer a 45 day assurance.
