How We Get The Job Done
Firstly, the moment you make the first call, you will be connected to one of our very own dispatchers positioned in Polk County. Our dispatchers possess years of working experience in gutter cleaning and will give you the best guidance and assistance.
We will measure your household utilizing satellite imagery and having a quick discussion together with you about the condition of your rain gutters and details on when they were last cleaned out.
Using this details, we are going to give you a set price bill to clean your gutters and clearing the downspouts, and when probable, additionally cleaning the leaves & debris from your roof structure.
Following your phone call you will get an e-mail along with complete written documents. We will affirm the price given over the telephone and also the bid, describing the break-down of price, precisely what work is going to be undertaken and when we will do the job.
Our appointment scheduling team who has the obligation to make sure all our jobs are carried out promptly, they are responsible for working out the ideal routes for our gutter cleaners so that they can be present at the tasks in the most time & distance efficient path, saving fuel & time driving allows us to provide you with the best value.
You will get a telephone call 24 hours prior to the scheduled job to provide you a window of arriving time when the tech is going to be there.
If this should change, you're going to be well informed ahead of time so you don't need to wait around. A lot of our tasks are performed without the customer being house too.
The cleaning personal will always, without exception, introduce himself to you personally, so if you're available, they'll request to you be taken all around the property or home & express any problem that he may spot.
Prior to the start of the job we will take photographs of the gutters & roof structure and of the job about to be carried out.
We begin with the roof structure, cleaning up it down of debris, leaves & shingle grit, we use a blower to do this, and also use shovels to grab large heaps of fallen leaves.
As soon as the roof structure is cleaned out, we will get rid of dirt and leaves/twigs from your rain gutter utilizing scooping tools & trowels. All the debris is neatly bagged up while we do the job. Nothing gets tossed on to the floor or left on the roofing.
With the gutters all clear we proceed to the downpipes, checking that they're free and clear of obstructions, we bring tools and special equipment to remove any obstructions that could be there, we will also identify blockages that may well not be visible at first look.
When completed we take photos of our completed work and share these with you through email.
Additionally, you will get by e-mail, a receipt & invoice of the work performed. There are lots of ways to pay. You can pay by card on the phone if you wish or you may click on the payment link within the email, by bank transfer, by check or by cash.
You will get a call from our company right after the work was concluded to ensure you are satisfied with all the work and also that the task was finished towards the highest standards that we guarantee.
If you are not delighted for whatever reason, we are going to gladly return and fix the issue.
We're going to promise a 45-day no blockage, as we are certain our work will be fulfilled towards the superior standard.
