Our Typical Operating Procedures
First off, as soon as you make the first call, you will be connected with one of our very own dispatchers located within Lee County. Our dispatchers have several years of experience in gutter cleaning service and can give you the very best guidance & assistance.
We then will look at your house employing satellite images and speak with you when these were last cleaned, and also the condition of your rain gutters.
A fixed price will then be given to you for the cleaning of the roofing if possible & clearance and cleaning up of your gutters & downpipes all around the home.
You will get a copy of the bid with all the paperwork towards the end of the phone call and this would validate precisely what we're going to complete, when we're going to do it and how much it's going to cost you.
All our tasks are completed quickly thanks to our knowledgeable scheduling staff that will find out the right route for our gutter cleaner to enable them to work out probably the most time-efficient and distance-efficient route. This saves traveling time & gas so we could pass along the value savings to the customers.
You will get a phone call 24 hours prior to the scheduled job to provide you a window of arriving time when the professional is going to be there.
If you're home when the rain gutter cleaner arrives, he's going to introduces himself as well as ask you to walk all around the property or home with him indicating any key troublesome areas to deal with.
Before starting on the cleaning work, photographs are taken of the key areas that will be worked on.
We commence with the roof structure, clearing it down of debris, leaves & shingle grit, we use a blower to do this, and also make use of scoops to grab large heaps of leaves.
For top quality benchmarks, following the full cleaning and clear of your homes roof, we turn to the gutter, clearing leaves & debris from it using specific tools such as trowels and collecting tools, we place all of this in baggage since we clean the workspace, after that, we're going to take those sacks along with us which means you don't need to deal with them
Right after the roof & rain gutters are cleaned & cleared, we begin checking the downspouts. We have special tools for the cleaning and clearing of them. Frequently obstructions can be invisible and unseen. We clear these obstructions for you personally.
Once complete we take photographs of our carried out job and share all these with you through email.
In addition, we give our invoices & receipts by e-mail and you might elect to pay out us by cheque, cash, bank transfer, or settlement link in protected email, - you can even pay by credit card on the phone if that suits you
You will receive a call from our company after the work was finished to make sure you are satisfied with all the work and also that the job was done towards the highest standards that we guarantee.
