Our Standard Operating Processes
Call us and you'll be connected with one of our own neighborhood Charlotte County despatchers who has got lots of experience and will also be able to offer skilled assistance.
We're going to take a look at your home using satellite imagery and having a brief conversation with you relating to the condition of your rain gutters and information on when these were previously cleaned.
By using this data, we will provide a set price invoice for cleaning your gutters & clearing the downpipes, and when possible, additionally cleaning the leaves & debris from the roofing.
You will receive a duplicate of the bid and full records by e-mail soon after the call, this shows just what we are going to undertake, when we will do it, and just how much it will cost you
Our scheduling staff who has the responsibility to make certain all our jobs are completed promptly, they're in charge of working out the very best paths for our gutter cleaners to enable them to show up at the jobs in the most time and distance-efficient route, conserving gas and time driving permits us to provide you with the best value.
Our gutter cleaning professional will phone you 24 hours prior to your work start day and is going to let you know their arrival time.
If this should change, you'll be well informed upfront so that you do not have to wait around. A lot of our jobs are performed without the customer being house too.
The cleaning professional will always, with no exception, introduce himself to you, so if you're available, they are going to request to you personally be taken across the residence and talk about any issue that he could possibly spot.
Just before we start, we just take pictures of all major places we will be working in.
We will initially make use of the leaf blower to clean up dust & leaves from the roof so all this cleared just before cleansing the gutters. All leaves are going to be picked up using our scoops & parcelled up.
With the roofing clean & clear, we go to the rain gutter, eliminating leaves and debris with trowels and scooping tools, we bag up all of this rubble as we clear away it, we don't let it sit on your roofing or throw it to the floor below - we get the job done to the very best benchmarks of cleanliness
Right now, with all the rain gutters totally cleaned out, we proceed to examine the state of your downpipes, to see if they are clear of blockages & full clear, our team is full equipped with the right tools to get rid of obstructions that could be a problem for the rain water to pass, also, we're capable of detect obstacles that might not be noticeable or visible at the initial look
Once the work is complete, we take images of it and send them an email to you.
Furthermore, we send our invoices & receipts by e-mail and you could opt to pay out us by check, bank transfer, cash, or payment link in secure email, - also you can pay off by visa or mastercard over the phone if that suits you
You will get a call from us following the job has been completed to make certain you are content with all the work and that the task was carried out to the very high standards which we promise.
In the event that you aren't satisfied for any reason, we will gladly revisit and fix the problem.
