Our Typical Operating Procedures
First off, the moment you make your very first call, you will end up connected with one of our very own dispatchers positioned in Gadsden County. Our dispatchers have got years of experience in gutter cleaning service and will provide you with the very best guidance & assistance.
We will evaluate your household using satellite imagery and having a quick talk with you on the condition of the rain gutters and when these were last cleaned out.
Using this data we are going to provide you with a price customized to you personally to clean your rain gutters and downpipes and when feasible we are going to clean up the leaves & clutter out of your roof structure.
Following your call you will receive an e-mail along with full written documentation. We will affirm the cost given over the telephone and the bid, describing the break-down of cost, what job is going to be carried out and when we are going to carry out the job.
All our tasks are completed promptly as a result of our experienced scheduling team who will identify the best route for our gutter cleaner so they can work out the most time-efficient and distance-efficient route. This saves driving time & fuel so we could pass on the value savings to our clients.
They will contact you 24 hours just before your work is due to start and they can provide you with an arrival window for our professional to attend.
Often our tasks are accomplished while the client has gone out as we are simply just working on the outside of the property. But if you are remaining in for us we are going to call you if for whatever reason if the timing varies.
The cleaner will always introduce himself to you on planned arrival, and if you've time, we will walk around the residence together with you and you could point out any trouble spots.
Before beginning on the cleaning work, photographs are taken of your main areas that'll be worked on.
The rooftop is cleaned out of dirt, roofing shingle grit & fallen leaves to start with, employing an electrical blower along with a scoop to get together big leaf heaps.
As soon as the roof structure is cleaned out, we are going to get rid of dirt and leaves from your gutter utilizing collecting tools and trowels. All the clutter is neatly packaged up as we work. Absolutely nothing gets tossed on the ground or left behind on the rooftop.
With the gutters all clear we move to the downspouts, checking that they are free and clear of obstructions, we bring tools & special equipment to remove any blockages that could be there, we will also detect obstructions that might not be obvious at initial look.
Once done we take pictures of the finished work & share those with you through e-mail.
You will additionally receive receipts & invoicesby email so you can pay off by cash, secure e-mail payment link, check, or bank transfer. If you like, you could also pay over the telephone with a charge card.
We get in touch with all of our customers following the work has been completed to make certain that work was undertaken to the very high benchmarks anticipated from us
Just in case you are not happy with the work that's been done, we are going to be sure to support & resolve your complaints with no hassle
Simply because we are perfectionists and conduct our cleaning to exacting standards, we're comfortable offering a 45-days no block warranty.
Our service package provides routine scheduled cleaning of rain gutters and downpipes to help keep your home protected. We will visit 2-4 times a year based on your rain gutter layout and roof structure type along with what kinds of trees are near the house.
