Our Typical Operating Procedures
To start with, the minute you make your first call, you'll be connected to one of our dispatchers located in Polk County. Our dispatchers have got several years of working experience in gutter cleaning service and will give you the very best help & services.
We're going to measure your residence using satellite images and having a quick discussion together with you about the condition of your gutters and details on when these were last cleaned.
With this information we can offer you a fixed-price charge for gutter and downpipe cleaning as well as cleaning any kind of clutter or perhaps leaves off the roofing.
You will get a copy of this bid and complete records by email soon after the phone call, this confirms just what we are going to carry out, when we are going to do it, and exactly how much it will cost
Our scheduling team will have previously worked the ideal route for our cleaners, so that they can reach the job immediately and most cost efficient that will allows us to provide you with the top services & very best value saving on gasoline & time.
They will contact you 24 hours just before your job is due to start and they can give you an arrival time frame for our technician to attend.
Right after arrival the cleaning specialist will introduce himself to you personally and, if you are home and also have the time, walk across the property or home together with you to tell you problem areas.
Before we start off, we take pictures of all of the key regions we will be working in.
We will then initially make use of the foliage blower to clean dirt and leaves right from the roof so all this cleared just before cleansing the rain gutters. All leaves are going to be picked up with our shovels & parcelled up.
When the roof thoroughly clean & clear, we proceed to the rain gutter, removing leaves & debris with trowels & scooping tools, we bag up all this rubble when we clear away it, we don't leave it on your roofing or dump it to the floor below - we get the job done to the top standards of cleanliness
With the gutters all clear we go to the downspouts, examining that they are totally free and clear of blockages, we carry tools and special equipment to clean any kind of blockages that could be there, we can also locate blockages that might not be obvious at initial look.
After the job is all done we will take photos of the job done and also will share these with you through e-mail. You will subsequently be able to view the before and after.
Additionally by email, we send our bills for the service charge, for payments method, we provide you different choices, as cash, cheque, bank transfer, or payment link through a risk-free email, additionally, you can use your phone to pay by visa or mastercard
Once all is done, we get in touch with our customers and check their thoughts and opinions of the job in order to ensure that the job was finished as you expected and with the highest quality we offer
