How We Do The Job
Firstly, whenever you call us, you'll be in touch with one of our very own Polk County centered despatchers, our rain gutter cleaning despatchers have got several years of experience in the industry and offer professional guidance & assistance.
We're going to figure out together with you the previous time your gutters were cleaned and making use of satellite images we will discuss & view your home.
A fixed price will then be given to you personally for the cleaning up of the roof if possible & clearance & cleaning up of your rain gutters & downpipes all around your home.
Following the call you will receive an email with complete written documentation. We're going to confirm the cost provided over the phone and also the bid, describing the break-down of charge, precisely what work is going to be undertaken and when we are going to get the job done.
Our scheduling staff who has the duty to ensure all our tasks are completed immediately, they're responsible for working out the best paths for our gutter cleaners so they can attend the jobs within the most time & distance efficient route, conserving fuel and time driving allows us to provide you with the greatest value.
You will receive a call 24 hours prior to the scheduled task to provide you a window of arriving time when the tech is going to be there.
Very often our jobs are accomplished whilst the customer has gone out since we are only working on the outside of your home. But if you are staying in for our team we will phone you if for whatever reason if the timing varies.
The cleaner will introduce himself to you personally upon planned arrival, and when you've got time, we're going to walk around your residence along with you and you can mention any troublesome areas.
Before the beginning of the work we will take photos of your gutters as well as roof structure and of the job about to be undertaken.
We begin with the roof, clearing it down of leaves, debris & roofing shingle grit, we utilize a blower to accomplish this, and also use shovels to pick up large heaps of leaves.
With the roofing thoroughly clean and clear, we go to the gutter, eliminating leaves/twigs & debris with trowels and scooping tools, we bag up all of this debris once we clean up it, we don't let it sit on your rooftop or throw it to the ground underneath - we get the job done to the highest benchmarks of cleaning
Our next step is checking your downspouts & making certain there are no clogs or obstructions. We use specialized tools and equipment to handle obstructions and then we can also find blockages that are not always noticeable at first glance.
Once the work is all done we will take photographs of the work done and will present all these with you by e-mail. You will subsequently be able to observe the pre and post work.
You will also receive bills and invoicesby e-mail so you can pay by hard cash, secure e-mail payment link, bank transfer, or check. If you like, you could also pay over the telephone with a credit card.
We generally call up our clients following conclusion of the job to ensure they're very pleased with the very high benchmarks we attempt to provide.
In case you are disappointed with the work that's been undertaken, we're going to be sure to support and correct your issues with no problem
