Our Typical Working Procedures
Phone us and you'll be in touch with one of the neighborhood Bay County despatchers that has lots of practical experience and will also be competent to offer skilled assistance.
We're going to assess your home using satellite imagery and having a quick conversation with you about the condition of your gutters and information on when they were last cleaned.
Using this information, we are going to provide a set price invoice for cleaning your gutters & clearing the downspouts, and when possible, also cleansing the leaves and debris from your rooftop.
You will get a duplicate of the offer with all of the documentation towards the end of your call and this would confirm precisely what we will carry out, when we're going to do it & the amount it's going to cost.
All our jobs are carried out immediately because of our experienced appointment scheduling team that will discover the very best route for our gutter cleaner to allow them to work out probably the most time-efficient and distance-efficient path. This will save driving time and gasoline so that we could pass along the cost savings to our clients.
They're going to call you 24 hours just before your job is due to begin and they can provide you with an arrival window for our tech to visit.
If you are home when the rain gutter cleaner arrives, he's going to introduces himself and also ask you to walk across your property or home with him discussing any kind of key problem areas to deal with.
We are going to take pictures of the major of the working spot before we commence with the task.
We begin with the roofing, cleaning up it down of leaves, debris and roofing shingle grit, we utilize a blower to do this, and also use shovels to pick up large heaps of leaves.
All our gutter cleaners do the job with high benchmarks of cleanliness throughout the work. They are going to next begin clearing the rain gutters utilizing scooping tools & bag up while they clear, this means no mess is left behind on the floor to clean up later and have blow away.
Right after the roof & gutters are cleaned and cleared, we begin inspecting the downspouts. We have got specific tools to employ for the cleaning & clearing up of all of these. Frequently obstructions can be undetected & unseen. We clear these obstructions for you.
When the job is finished we will take pictures of the job done and also will present these with you by email. You will then be able to see the before and after work.
Additionally, you will get by email, an invoice and receipt of the work performed. There are lots of approaches to pay. You could pay by card over the phone if you'd like or you could click the payment link in the email message, by bank transfer, by check or by hard cash.
After all work is completed, we call our customers and check out their thoughts and opinions of the work in order to make sure that the job was done as expected and with the highest quality our company offers
In the event that you are not delighted for any reason, we are going to gladly revisit & fix the problem.
At Ken's Gutters, we're perfectionists and are happy to offer each client a 45-day guarantee.
