Our Typical Working Procedures
Firstly, once you contact us, you will be connected with one of our very own Hillsborough County centered despatchers, our rain gutter cleaning despatchers have got several years of experience in the industry and provide expert support and assistance.
We will establish together with you the previous time your gutters were cleaned and using satellite imagery we are able to examine & view your property.
Using this information we are going to provide you with a price tailored to you personally to clean your gutters & downpipes and if achievable we are going to clear the leaves & clutter out of your rooftop.
You receive your own copy of this price quote by e-mail to confirm exactly what we plan to do, exactly when we could do it and exactly how much it's going to cost you.
Our scheduling team will have earlier worked the right route for our cleaners, so they are able to arrive at the job punctually and most cost efficient that will allows us to provide you with the best services & best cost saving on gasoline and time.
They will contact you 24 hours before your work is due to start out and they will provide you with an arrival window for our tech to visit.
Right after arrival the cleaner is going to introduce himself to you personally &, when you're home and have the time, walk all around the property with you to tell you trouble spots.
Before the beginning of the project we take pictures of your gutters and also roofing and of the work about to be handled.
The roofing is cleaned out of dirt, roofing shingle grit & fallen leaves to start with, using an electrical blower as well as a scoop to gather large leaf bundles.
For top notch benchmarks, after the full cleaning and clear of your homes roof, we turn to the rain gutter, removing fallen leaves and dirt from it utilizing specific tools such as trowels & collecting tools, we put all of this in bags as we clean up the workspace, next, we will carry those bags along with us so you don't need to take care of them
After the roof and rain gutters are cleaned & cleared, we move onto checking the downspouts. We have special tools to use for the cleaning and clearing up of them. Frequently obstructions could be undiscovered and hidden. We clear out these obstructions for you.
Once complete we take pictures of the completed work & show those with you through email message.
Also by email message, we send our bills towards the service cost, for payments process, we offer you different choices, as check, hard cash, bank transfer, or payment link through a risk-free e-mail, also, you may use your mobile phone to pay by credit card
We get in touch with all our clients after the work has been finished to make certain that job was completed to the high benchmarks expected from us
Should you be disappointed with the work that's been completed, we're going to be sure to support & sort out your complaints with no hassle
At Ken's Gutters, we're perfectionists and so are thrilled to offer each and every customer a 45-day promise.
