Our Typical Operating Procedures
Firstly, when you contact us, you'll be in touch with one of our Miami-Dade County based despatchers, our rain gutter cleaning despatchers possess many years of experience in the industry and give expert support and assistance.
We're going to establish with you the last time your rain gutters were cleaned and cleared and utilizing satellite pictures we are able to examine & access your home.
By using this details we will give you a price personalized to you to clean out your rain gutters & downpipes and if achievable we are going to clear the leaves and rubble from your roof structure.
You will receive a duplicate of the offer with all of the documentation towards the end of the call and this will confirm precisely what we are going to complete, when we are gonna get it done & the amount it is going to cost you.
All our jobs are done punctually thanks to our experienced appointment scheduling team who'll identify the best route for our gutter cleaner to enable them to work out the most time-efficient and distance-efficient route. This saves traveling time & fuel so we can pass along the value savings to the customers.
You will get a telephone call 24 hours before the scheduled task to provide you a window of arrival when the technician is going to be there.
If you are home once the rain gutter cleaning specialist arrives, he will introduces himself and request you to walk across your residence with him discussing any key trouble spots to take care of.
We will take photographs of the main working area just before begin with the work.
We will first make use of the leaf blower to clean off dirt and leaves from the roof so this all removed prior to cleaning the rain gutters. All fallen leaves will be picked up using our scoops & packaged up.
Our gutter cleaners do the job with very high benchmarks of cleanliness all through the work. They're going to next commence cleaning the gutters using scooping tools & bag up while they clear, this means hardly any mess is left behind on the floor to remove later and have blow aside.
Right now, with all the rain gutters totally cleaned out, we proceed to examine the state of the downpipes, to find out whether they're free of blockages and full clear, our company is well-equipped with the proper tools to eliminate obstacles that are often a problem for the water to flow, furthermore, we are capable of identify obstructions that may well not be obvious or visible at the initial look
After the work is all done we will take pictures of all the work done and will share all these with you through e-mail. You will then be able to view the before and after.
Additionally, you will get invoicesby email so that you can pay out by cash, safe e-mail payment url, check, or bank transfer. If you like, you may also pay on the phone using a charge card.
As soon as all is finished, we contact our clients and check their point of view of the job in order to ensure that the job was done as expected and with the highest quality we offer
Should you be unsatisfied with the work that's been carried out, we're going to make sure to support & fix your complaints with no hassle
