Our Standard Working Procedures
Firstly, when you contact us, you'll be connected with one of our Hernando County centered despatchers, our gutter cleaning despatchers possess many years of experience in the business and provide expert guidance and services.
We utilize satellite imagery to evaluate your home & speak about when your rain gutters were last cleaned out and what condition they are in currently.
A set price will then be given to you for the cleaning of the roofing whenever possible and clearance and cleaning up of the gutters & downpipes all around your property.
You will receive a duplicate of the bid and full documents by e-mail right after the call, this confirms precisely what we are going to undertake, when we are going to do it, and how much it will cost you
Our scheduling team who has got the duty to make certain all of our tasks are carried out quickly, they will be responsible for working out the ideal routes for our gutter cleaners so that they can show up at the tasks within the most time and distance efficient path, conserving gasoline and time driving allows us to give you the best value.
They're going to call you 24 hours just before your job is due to begin and they will provide you with an arrival window for our technician to attend.
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself and also request you to walk all around the property or home with him discussing any major trouble spots to take care of.
Before the beginning of the project we take photographs of the gutters and also roof and of the work about to be done.
We will first make use of the foliage blower to clean dirt & leaves from your roof structure so all this cleared before cleansing the gutters. All fallen leaves are going to be picked up using our scoops & parcelled up.
All of our gutter cleaners do the job with high standards of cleanliness throughout the work. They are going to next start out clearing the gutters utilizing scooping tools and bag up as they clean up, which means no mess is left behind on the ground to eliminate later or have blow away.
Following the roof and gutters are cleaned and cleared, we begin inspecting the downpipes. We've specialized equipment for the cleaning and clearing up of all of these. Often obstructions can be undiscovered and unseen. We clean up these obstructions for you.
Once complete we take photos of our completed work & share all these with you through e-mail.
In addition, we send our receipts and invoices by email and you could elect to pay us by cheque, bank transfer, hard cash, or settlement link in protected e-mail, - you can even pay off by credit card on the telephone if you like
You will receive a call from our company following the job has been concluded to make sure you are happy with all the work and also that the job was completed towards the very high standards which we guarantee.
At Ken's Gutters, we are perfectionists and therefore are thrilled to provide each customer a 45-day assurance.
We are going to revisit to your premises, with no fuss, & remedy any issues when we have not exceeded your expected results ..
