Our Typical Operating Procedures
First of all, whenever you contact us, you will be connected with one of our very own Gadsden County centered despatchers, our rain gutter cleaning despatchers have got several years of practical experience in the industry and offer professional guidance and service.
We are going to assess your residence using satellite imagery and having a brief conversation together with you relating to the condition of your rain gutters and when they were previously cleaned.
A fixed price will then be provided to you personally for the cleaning of the roof when possible and clearance & cleaning of your rain gutters and downspouts all around your residence.
You will receive a duplicate of the bid and complete records by email immediately after the call, this shows exactly what we're going to carry out, when we are going to do it, and just how much it will cost
We've got a staff specialized on schedules and timelines, they will make sure that our work are executed promptly, they are responsible of the routes that the gutter cleaners take, so, their task is locate the right path to the necessary locations in order to save time & take the best route, in this way, not just fuel cost is saved but provides to you personally efficient cost.
You will get a telephone call 24 hours prior to the scheduled job to give you a window of arriving time when the technician will be there.
If this should change, you'll be well informed ahead of time so that you don't have to wait around for. Many of our tasks are performed without the need of the client being residence too.
The cleaning service professional will, with no exception, introduce himself to you, and if you are available, they'll ask to you personally be taken all around the residence & express any issue that he could possibly identify.
Prior to the start of the job we take photographs of the rain gutters and also roofing and of the task about to be handled.
The project begins on the roof, cleaning all of the remains of leaves, dirt and tiny rocks. For this particular task, we use a blower as main device, among the various other equipment we could mention shovels to pick up huge bunches of leaves
For quality benchmarks, following the full cleaning and clear of your home's rooftop, we proceed to the gutter, clearing fallen leaves and dirt from that utilizing tools such as trowels and collecting tools, we put all of this in baggage since we thoroughly clean the workspace, after that, we will take on those bags with us which means you don't need to take care of them
With the gutters all clear we proceed to the downspouts, checking that they are free and clear of obstructions, we have tools & special equipment to clean any blockages that could be there, we could also locate blockages that may not be noticeable at first look.
We're going to send an email with pictures of all the locations which were cleaned out as soon as the work is finished.
Furthermore, we issue our bills & invoices by email and you may choose to pay us by check, bank transfer, hard cash, or settlement link in secure email, - also you can pay off by visa or mastercard on the telephone if you like
We contact all our clients following the work has been carried out to make sure that the work was completed to the highest benchmarks anticipated of us
Mainly because our top quality work and possess highest benchmarks on cleaning, we are able to provide you with a 45 days warranty of no blockages
Should you be unsatisfied with all the work which has been undertaken, we're going to make sure to support and resolve your concerns with no hassle
