Our Typical Operating Processes
Firstly, as soon as you make the first call, you will be connected with one of our very own dispatchers located within Polk County. Our dispatchers possess several years of practical experience in gutter cleaning service and will give you the very best guidance & services.
We use satellite imagery to examine your property & explore when your gutters were last cleaned and what condition they're in at present.
With this details we can offer you a fixed-price cost for rain gutter & downspout cleaning and also cleaning up any kind of clutter or perhaps leaves from the roof structure.
You will receive a duplicate of the offer with all the documentation right at the end of your phone call and this will validate precisely what we will complete, when we're going to get it done and exactly how much it will cost.
Our appointment scheduling team who has got the obligation to ensure all of our tasks are completed punctually, they happen to be in charge of figuring out the very best paths for our gutter cleaners so they can be present at the tasks within the most time & distance-efficient route, saving gasoline and time driving permits us to give you the best value.
Our gutter cleaning technician will contact you 24 hours before your job commence day and will let you know their arrival time.
Be reassured that if for any kind of reason this varies, you're going to be notified up-front, saving you the wait, nevertheless, the most of our works are performed when the customer is not in the home.
The cleaning specialist will always introduce himself to you upon planned arrival, and when you've time, we will walk around the residence together with you and you can discuss any trouble areas.
Before we start, we just take photos of all main areas we are going to be working in.
The rooftop is cleaned of dirt, shingle grit and leaves first of all, utilizing an electrical blower as well as a scoop to gather big leaf heaps.
Our gutter cleaners do the job with very high benchmarks of cleanliness all through the work. They will next commence clearing the rain gutters using scooping equipment and bag up while they clear out, this means no mess is left behind on the floor to remove later and have blow aside.
Right after the roofing and gutters are cleaned & cleared, we start checking the downspouts. We have specific equipment to use for the cleaning and clearing up of them. Frequently blockages can be undetectable and hidden. We clear out these blockages for you personally.
When the work is done, we take pictures of it and then email them to you personally.
You will also get by email, a bill & invoice of the work completed. There are several approaches to pay. You are able to pay by credit card over the telephone if you wish or you may click on the payment url within the e-mail, by bank transfer, by cheque or by hard cash.
When all is finished, we contact our customers and get their point of view of the work in order to make sure that the task was completed as expected and with the best quality our company offers
If you aren't happy for any reason, we are going to gladly come back and remedy the problem.
Simply because we are perfectionists & perform our cleaning work to exacting standards, we are more comfortable providing a 45 day no clog assurance.
