Our Standard Operating Procedures
To start with, whenever you call us, you'll be in touch with one of our Lake County based despatchers, our rain gutter cleaning despatchers have got several years of experience in the industry and provide professional help and assistance.
We then will check at your house using satellite imagery and check with you when these had been previously cleaned out, as well as the condition of your gutters.
By using this details, we are going to give you a set price invoice to clean your rain gutters and clearing the downpipes, and when probable, also cleaning the leaves & rubble from the roof structure.
You get your own personal copy of this price quote by e-mail to validate precisely what we intend to do, exactly when we could do it and exactly how much it is going to cost.
We have a staff specialized on work schedules and timelines, they will make certain that our work are executed promptly, they are responsible of the paths the gutter cleaners take, so, their job is find the ideal path to the necessary locations to save lots of time and take the best route, by doing this, not just fuel cost is actually saved but provides to you effective cost.
Our team is going to contact you 24 hours prior to the cleaning service start the work and will provide you with a time space for the professional team appears, although many of our jobs are done when the client is not in the house
The cleaning service professional will, without exception, introduce himself to you personally, and if you are readily available, they are going to ask to you be taken around the property or home and describe any problem that he could spot.
Prior to the beginning of the job we will take pictures of the gutters as well as roof structure and of the work going to be done.
The roofing is cleaned out of dirt, roofing shingle grit & leaves first of all, employing an electric blower along with a scoop to collect large leaf heaps.
For quality standards, following the complete cleaning and clear of your homes roof, we go to the rain gutter, removing leaves & debris from it utilizing tools such as trowels & collecting equipment, we put all of this in baggage since we clean up the work area, next, we're going to take on those bags along with us this means you don't really need to take care of them
Our next stage is checking out your downpipes & making certain there are no clogs or obstructions. We make use of special tools and equipment to address obstructions and then we can also discover blockages that aren't always obvious at first glance.
Once the job is all done we take pictures of all of the work done and also will present these with you by email. You will subsequently be able to see the pre and post work.
Additionally, you will get by e-mail, a bill and receipt for the work carried out. There are several ways to pay. You may pay by card on the telephone if you wish or you can click on the payment link within the e-mail, by bank transfer, by cheque or by hard cash.
We contact all of our customers right after the work has been carried out to make sure that the work was completed to the high benchmarks expected from us
Our service package gives you frequent scheduled cleaning of gutters and downspouts to help keep your house protected. We are going to visit 2 to 4 times per year depending on your gutter style and rooftop type along with what kinds of trees are actually around the home.
