Our Typical Operating Procedures
First of all, whenever you contact us, you will be connected with one of our Polk County centered despatchers, our rain gutter cleaning despatchers have many years of experience in the business and give professional guidance & services.
We're going to determine with you the previous time your rain gutters were cleaned and cleared and making use of satellite imagery we can look at & access your home.
By using this details we're going to give you a price tailored to you personally to clean out your gutters & downpipes and when possible we will clean the leaves and debris from the roof structure.
You get your own copy of this quote by email to validate precisely what we intend to do, exactly when we could do it and exactly how much it's going to cost you.
Our jobs are performed quickly as a result of our experienced scheduling team that will determine the ideal route for the gutter cleaner so they can work out probably the most time-efficient and distance-efficient path. This saves traveling time and gas so that we could pass on the value savings to our clients.
Our gutter cleaning professional will phone you 24 hours prior to your job start day and is going to let you know their arrival time.
Very often our work is finished while the customer has gone out since we are simply just working on the outdoors of the house. However if you are remaining in for our team we will phone you if for any reason if the timing changes.
The cleaner will introduce himself to you upon arrival, and when you have time, we're going to walk across the residence with you and you could discuss any troublesome areas.
Prior to starting on the cleaning, pictures are taken of the important areas that'll be worked on.
We will then first make use of the foliage blower to clean up dust and leaves from your roof so this all cleaned before cleaning the rain gutters. All leaves are going to be picked up with the scoops & packaged up.
With the roofing clean & clear, we proceed to the rain gutter, removing leaves & dirt with trowels & scooping tools, we bag up all of this debris when we clear it, we don't leave it on the roofing or dump it to the floor beneath - we work to the top benchmarks of cleaning
Our next stage is examining your downpipes and ensuring there aren't any clogs or blockages. We use specialized tools and equipment to take care of obstructions and we can also locate obstructions which are not always noticeable initially.
Once the work is complete, we take pictures of it & send them an email to you personally.
Also by email message, we send our bills for the service charge, for payments process, our company offers you various options, as cheque, hard cash, bank transfer, or payment url through a secure email, furthermore, you could use your mobile phone to pay by credit card
We call all our customers right after the work has been carried out to make certain that job was successfully done to the high benchmarks expected of us
Our service plan offers you frequent scheduled clearing of gutters & downpipes to maintain your residence protected. We will visit 2 to 4 times every year based on your rain gutter layout & rooftop type as well as what sorts of trees are actually around your residence.
