Our Standard Working Procedures
Firstly, the moment you make the first call, you'll be connected with one of our dispatchers located in Broward County. Our dispatchers have several years of practical experience in gutter cleaning and will give you the very best guidance & assistance.
We will establish with you the previous time your gutters were cleaned and cleared and making use of satellite images we will look at & access your house.
By using this information we will provide a price customized to you to clean your gutters & downspouts and when feasible we are going to clean the leaves and debris from the roof.
Following your call you will get an email along with complete written documents. We will affirm the cost provided over the telephone and also the bid, describing the break-down of price, precisely what job will be performed and when we are going to get the job done.
We've got a team specialized on work schedules and timeframes, they make sure that our work are executed punctually, they are accountable of the routes that the gutter cleaners take, so, their role is find the ideal route to the needed locations to save lots of time & use the best route, with this, not simply fuel cost is actually saved but provides to you efficient cost.
Our gutter cleaning technician will call you 24 hours before your work commence day and is going to tell you their arriving time.
Be assured that if for whatever reason this varies, you'll be notified beforehand, helping you save the wait around, however, the majority of our works are carried out when the client is not in the house.
If you are home when the rain gutter cleaner arrives, he's going to introduces himself and also request you to walk across the property with him pointing out any kind of major problem areas to deal with.
We will take photos of the major of the working spot just before start with the work.
The project starts on the roof structure, cleaning up all of the remains of leaves, dust and stones. To do this job, we make use of a blower as key device, amongst the other equipment we could mention scoops to pick up huge heaps of leaves
Once the roof is cleaned out, we are going to eliminate debris and leaves from your rain gutter utilizing collecting tools and trowels. All of the debris is nicely packaged up while we do the job. Nothing gets thrown on the ground or left behind on the roofing.
Right after the roofing & gutters are cleaned & cleared, we start inspecting the downpipes. We have got specific equipment to use for the cleaning and clearing of them. Quite often obstructions could be undetected and unseen. We clear out these blockages for you.
As soon as the job is finished we will take photographs of the work done and will share these with you through e-mail. You will subsequently be able to observe the before and after.
You will also receive by e-mail, an invoice & receipt of the work completed. There are plenty of ways to pay off. You may pay by card on the phone if you want or you may click on the payment link within the e-mail, by bank transfer, by cheque or by cash.
After all work is completed, we call up our clients and always check their opinion of the job to make sure that the task was completed as expected and with the highest quality we offer
If you are not satisfied for any reason, we will gladly come back & remedy the matter.
