Our Typical Working Procedures
Phone us and you'll be in touch with one of our own local Lee County despatchers that has loads of experience and will also be capable to provide professional assistance.
We will determine with you the last time your gutters were cleaned and utilizing satellite pictures we are able to discuss and view your home.
Using this data, we are going to provide you with a fixed price bill for cleaning your gutters & clearing the downspouts, and if probable, also cleansing the leaves and rubble out of your roof structure.
You will get a duplicate of the bid with all of the documents right at the end of the phone call and this will validate exactly what we are going to carry out, when we are gonna get it done & the amount it is going to cost you.
All our jobs are performed promptly because of our knowledgeable appointment scheduling team that will find out the ideal route for the gutter cleaner to allow them to work the most time-efficient and distance-efficient route. This saves driving time & gas so that we could pass on the cost savings to our clients.
Our team is going to call you 24 hours prior to the cleaning service start off the job and can give you a time gap for our professional team appears, although a lot of our jobs are performed when the client is not in the house
Immediately after arrival the cleaner will introduce himself to you and, if you're home and also have the time, walk around the property or home together with you to let you know the troublesome areas.
Prior to the start of the job we take photos of the gutters as well as roof structure and of the work about to be undertaken.
The job starts at the roof, cleaning up all of the remains of fallen leaves, dirt and gravel. For this particular job, we make use of a blower as main tool, among the various other tools we can mention scoops to pick up large bunches of leaves
All our gutter cleaning specialists do the job with highest benchmarks of cleanliness throughout the job. They are going to next start off clearing the rain gutters utilizing scooping equipment and bag up while they clean up, meaning absolutely no clutter is left on the ground to clear up later and have blow away.
The next stage is checking out your downspouts and ensuring there are no clogs or obstructions. We utilize special equipment and tools to deal with obstructions and we could also locate blockages that are not always noticeable at first glance.
After the job is completed we will take photographs of all of the work done and also will present all these with you by e-mail. You will subsequently be able to see the before and after.
Furthermore, we deliver our invoices and bills through e-mail and you could elect to pay out us by check, cash, bank transfer, or settlement link in secure email, - you may even pay off by visa or mastercard on the telephone if you prefer
When all is done, we call our customers and always check their opinion of the work in order to ensure that the job was completed as expected and also the best quality our company offers
Should you be not satisfied with all the work that has been undertaken, we are going to make sure to support & fix your issues with no problem
At Ken's Gutters, we're perfectionists and so are pleased to provide each customer a 45-day guarantee.
